Title:  e-Commerce Coordinator

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

e-Commerce Specialist

What this position is about - Purpose:

Person on this role reports to E-Commerce Manager. The position supports the co-creation and development of the consumer centric channel and running online sales for RRP products. The person at this position supports E-Commerce Manager in implementation of e-commerce processes, online sales of the brand, in overseeing the look and feel of the website/ store. E-Commerce Specialist co-operates with internal IT, Brand, Consumer, HQ/ DBU teams, as well as with 3rd parties, digital agencies, web and software developers who contribute to website traffic, design and structure. The person monitors relevant trends and innovations within e-commerce landscape, recommends and implements most relevant solutions for JTI e-commerce operations.        

What will you do - Responsibilities:

• Co-creating e-commerce development plan in line with digital strategy and brand/market/HQ guidelines
• Supporting operational processes related to direct to consumer eCommerce development and store functioning to provide seamless business and customer experience
• Being responsible for customer acquisition and retention execution including: PPC, SEO, Affiliate, Email, Retargeting, Display, Social Media in order to create awareness and bring relevant traffic to the website
• Co-operating with social media, creative and performance agencies as well as web and software developers on e-commerce platform and e-CRM development 
• Supporting data collection, analytics and performance reporting of digital channels in order to track key KPIs and look after sales results
• Management of product catalogue and content on e-commerce platform based on global brand guidelines
• Creating and implementing marketing activities e.g. promotions and loyalty program
• Insights on e-commerce and online channels

Who are we looking for - Requirements: 

• University degree in business, marketing, economics, and/or social sciences, IT
• 2-3 years of professional experience in eCommerce and digital marketing, preferably in retail/FMCG industry or agency
• Knowledge of e-Commerce and digital marketing principles, consumer acquisition strategies and content creation processes
• Understanding technical aspects required to run e-commerce, consumer acquisition and retention activities  
• Knowledge of Google Analytics
• Knowledge of CRM / marketing automation platforms
• Native Polish and English (both verbal and written)
• Strong interpersonal and communication skills with focus on team cooperation
• Very good project management skills
• Excellent self organization with ability to prioritize and handle multiple tasks 
• Analytical thinking skills to understand and draw conclusions from data and provide recommendations

What to Expect:

• Full-time employment contract

• Professional onboarding during your first months at JTI

• Individual approach to your development plan including certified trainings organized by both external and internal trainers

• Opportunity to work in open atmosphere in modern office in a group of team-players

• Attractive package of benefits, including among others: private healthcare, sport-card, life insurance, pension plan (when you are here, check our cafeteria system!)

• Work in a 50/50 hybrid system model

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with TA > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. We are committed to providing reasonable adjustments to applicants with special needs. If you require any accommodations, please let the Talent Advisor know during the selection process.

If you decide to participate in this recruitment, the administrator of your data will be JTI Polska sp.z o.o. with headquarters in Stary Gostków. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data here.

Procedure on internal breaches reporting and follow–up procedure for JTI Polska regulating the rules for whistleblowers reporting is available at https://do.jti.pl/sygnalisci.pdf.

Procedure on internal breaches reporting and follow – up procedure for JTI Polska regulating the rules for whistleblowers reporting is available at https://do.jti.pl/sygnalisci.pdf.