Title:  Sales System Associate

We’re JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries.

But our business isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business. 

That’s why our employees, from around the world, choose to be a part of JTI. It’s why 9 out of 10 would recommend us to a friend. And why we’ve been awarded Global Top Employer status, six years running. 

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea. 

Learn more: jti.com

WHAT THIS POSITION IS ABOUT - PURPOSE

This position is to support sales system users from JTI HQ and to make sure day-to-day business process run smootly and capture all in the system. Responsiable to handle sales supporting tools (TME-Lite, Power BI, GIS & Connexus) and operation-related issue quickly and effectly.

WHAT WILL YOU DO - RESPONSIBILITIES

System Setup and Maintanance

• Setting up and maintain master data in the system for Distributors (Back-Office and Field Force users.)
• Implement sale & marketing processes in the system (eg. Promotion, survey, empty pack)
• Ensure all Merchandising programs (Promo,survey,emptypack) are setup correctly and applied on Field

System Troubleshooting

• Provide clear communication and direction for all system users
• Support and keep maintenance of all sales system for day-to-day business operations both Back-Office (BO) and Field Force (HHT user).
• Manage system issues from which is using in daily processes (raising incident to GSD)
• Ensure all Customer information and sale structure are created correctly in the system on top of the sale plan / route / PJP are correctly applied in system.
• Manage system user access and account creation for both OB and HHT user
• Update constantly issue Log and access control master file

System Development

• Responsible to launch new system for sales operation and activate new funcationality of current system
• Make sure all the system processes are aligned with business process

People management (if applicable)

• Recruit, motivate and guide the professional development of the team reporting directly and indirectly to the incumbent.

Other (if applicable)

• Manage various tasks and projects as they arise and upon manager’s request.

WHO ARE WE LOOKING FOR - REQUIREMENTS:

• Bachelor’s degree  or a related field of study.
• Minimum 2 years of experience with DMS background and FMCG industries

Essential Skill

• Familiar with FMCG distribution processes
• Strong knowledge with Distribution Management System (DMS) software
• Advanced skill of Microsoft office (Excel is essential skill)
• Knowledge of reports which are created from DMS data source
• Critical Thinking skills are essential
• Adaptable, flexible and open to change
• Good team player and can work independently

WHAT ARE THE NEXT STEPS - RECRUITMENT PROCESS:

• Thank you very much for your interest in the role. You are welcome to apply.
• We will make sure every candidate will receive a reply within 2 weeks after the application deadline.