Title:  TM & LD PROCESS SPECIALIST

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

TALENT MANAGEMENT & LEARNING DEVELOPMENT PROCESS SPECIALIST

Position Purpose:

To ensure efficient delivery of services to all stakeholders (entities, regions, employees) in line with agreed Service Level Targets.

Talent and Learning Specialist is responsible for providing quality and timely end-to-end service addressing employee needs across all P&C areas under Standard Operating Procedures (SOPs), namely:

• Maintaining data in all systems within the GBS scope
• Preparing reports, dashboards
• Liaising with the market to make sure GBS processes reflect current Learning, Development and Talent processes
• Looking for standardization and automation improvements
• Supporting and promoting myJTI (Service Now) deployment & development
• Updating process documentation to accommodate system and process changes
• Supporting communication within defined procedures

What will you do – responsibilities:

• Supporting Performance Reviews, Talent Review, Succession Management
• Training programs/trainings data maintenance: employee nomination, enrollment and completion follow-up
• Managing accesses and analyzing utilization of JTI Global Digital Learning platforms (Rosetta Stone, LinkedIn Learning)
• Mentoring program - nomination, Mentor/Mentee matching, communication, etc.
• Assessment administration in accordance with Global Assessment Portfolio
• Supporting Global Employee Engagement Survey as well as Top Employer Certification
• Providing advisory support to JTI community on how MyJTI should be used, and what is the most appropriate and efficient way to request necessary services from GBS
• Addressing TM and L&D related queries, act as internal TM and L&D advisor within their area of responsibility
• Updating the related working documents and procedures if case of changes

Who are we looking for – requirements:

• University degree (Bachelor, Master)
• 1-2 years of experience in a multinational organization in a similar role. Experience in an administrative role is a plus
• Fluent written and spoken English. Other languages would be an asset
• Good knowledge of Talent Management process and Learning & Development needs and deliverables
• Strong Customer Service Mindset
• Understanding cross-cultural sensitivity
• Excellent team player, open minded and flexible
• Proficient Excel and Power Point user
• Knowledge of Success Factors (Talent Management and Learning and Development modules) or other LMS is a plus
• GBS related certification is a plus (Certified GBS Professionals Program, etc.)
• Knowledge of other development tools would be an asset

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with TA > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. We are committed to providing reasonable adjustments to applicants with special needs. If you require any accommodations, please let the Talent Advisor know during the selection process.

TI GBS Poland Sp. z o.o. has introduced an Internal Reporting Procedure for Whistleblowers. If you would like to review this procedure, it is available upon request.

JTI GBS Poland Sp. z o.o. has introduced an Internal Reporting Procedure for Whistleblowers. If you would like to review this procedure, it is available upon request.

If you decide to participate in this recruitment, the administrator of your data will be JTI GBS Poland sp. z o.o. with headquarters in Warsaw. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data here.