Title:  TALENT MANAGEMENT & LEARNING DEVELOPMENT PROCESS SPECIALIST

We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are free to be themselves, and they are given the opportunity to grow, travel and develop, amazing things can happen.

That’s why our employees, from around the world, choose to be a part of JTI. It is why 80% of employees feel happy working at JTI. And why JTI is recognized with various Employer of Choice certifications across different countries and regions.

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea. 

Learn more: jti.com

TALENT MANAGEMENT & LEARNING DEVELOPMENT PROCESS SPECIALIST

Position Purpose: 
 

Ensure efficient delivery of services to all stakeholders (entities, regions, employees) in line with agreed Service Level Targets.
 

Talent and Learning Specialist is responsible for providing quality and timely end-to-end service addressing employee needs across all P&C areas under Standard Operating Procedures (SOPs), namely:
 

• Maintaining data in all systems within the GBS scope
• Preparing reports, dashboards
• Supporting communication within defined procedures
• Supports and promotes myJTI ( Service Now) deployment & development 
• Liaises with the market to make sure GBS processes reflect current Learning, Development and Talent processes
• Updates process documentation to accommodate system and process changes
• Looks for standardization and automation improvemetns 

What will you do – responsibilities: 
 

Primarily at this role you will be responsible for: 

•  Supporting Performance Reviews,Talent Review, Succession Management 
•  Training programs \ trainings data mainatanance: employee nomination, enrollment and completion follow-up
•  Mentoring program - nomination, Mentor /Mentee matching, communication, etc.
•  Assessment administration in accordance with Global Assessment Portfolio
•  Managing accesses and analysing utilisation of JTI Global Digital Learning platforms (Rosetta  Stone, LinkedIn Learning.) 
•  Mantaining Learning Catalogues in Success Factors, managing employee enrollment and sessions follow up in Success Factors 
•  Supporting Global Employee Engagement Survey as well as Top Employer Certification 
•  Talent and Learning Specialists updates the related working documents and procedures if case of changes
•  Talent and Learning Specialist provides advisory support to JTI community on how MyJTI should be used, and what is the most appropriate and efficient way to request necessary services from GBS.    He/she captures user feedback and address it to MyJTI power users for further system improvements
•   Addressing TM and L&D related queries, act as internal TM and L&D advisor within their area of responsibility
•   Managing various tasks and projects as they arise and upon manager’s request.

Who are we looking for – requirements: 
 

• University degree (Bachelor, Master).
• 1-2 years of experience in a multinational organization in a similar role. Experience in an administrative role is a plus.
• Fluent written and spoken English. Other languages would be an asset.
• Good knowlege of Talent Management process and Learning & Development needs and deliverables.
• Knowledge of Success Factors (Talent Management and Learning and Development modules) or other LMS is a plus.
• Strong Customer Service Mindset.
• Understanding cross-cultural sensitivity.
• Excellent team player, open minded and flexible.
• GBS related certification is a plus (Certified GBS Professionals Program, etc.).
• Proficient excel and Power point user.
• Knowledge of other development tools would be an asset.
• Fluent in MsSuite. 

What are the next steps – Recruitment process: 

Thank you very much for your interest in the role. You are welcome to apply. 

Interested in working at JTI? Want to know more? Talk to our JOIN-BOT and get to know us better!

If you decide to participate in this recruitment, the administrator of your data will be JTI GBS Poland sp. z o.o. with headquarters in Warsaw. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data here.