Title:  Digital Product Expert Manager

Digital Product Expert Manager

What this role is about:

The Product Expert Manager will secure in-house knowledge and governance of Digital Activities / Ploom Activities related to commercial engine and to the main business drivers: You will oversee DES roadmap evolution to ensure the alignment within Ploom Global business strategy. You will ensure that all the new requirements coming from different stakeholders will be properly designed and validated, ensuring a consistent approach across the different clusters. Apart from the mentioned, you will also follow up with DES product clusters and other stakeholders to ensure that the new developments meet the definition of Ready.

What you will do:

• User Experience Integration
  • Providing support for cluster-UX/UI-expert in integrating requirements in user experience
• Product Subject Matter Expert
  • Acting as subject matter expert for business features in respective delivery team
• Product Backlog breakdown & prioritization
  • Ensuring and managing a right prioritization of the different requirements based on team capacity
• Product Validation
  • Ensuring features meet the acceptance criteria and comply with Definition of Done (DoD)
  • Conducting validation sessions with the Product Manager, Business Stakeholders

What are we looking for:

• University Degree in Computer or Technical Science or IT background, plus additional business education
• 4+ years of Digital IT experience within multinational FMCG companies, acting both as business analyst and product owner. Experience with agile methodologies (Scrum)
• Fluent English (Written and spoken)
• Solid knowledge of technology used within consumer facing landscape: Adobe Experience, Magento and the surrounding ecosystem Payment Gateways, Age Verification, OMS
• Good understanding of ERP and CRM systems
• Working experience with JIRA tools, especially, CI/CD domain

Additional skills required:

• Ability to Travel to European, USA & CIS markets
• Use and management of Adobe Experience Manager, Magento Solutions
• Application Lifecycle management and Quality assurance methodology experience
• Vendor & Business Relationship management