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Title:  Process Analyst Manager (People & Culture) [Online Recruitment]

Job ID:  32805
Country:  Poland
Professional area:  Information Technology
Contract type:  Permanent
Professional level:  Experienced

JTI Poland is part of Japan Tobacco International, a leading international tobacco company. We operate in 130 countries, employ over 45,000 people worldwide and our product portfolio includes world-renowned brands such as Camel, LD, Winston and Logic, available on the Polish market.

In Poland, we employ over 2,300 employees and we are the 3rd player in the tobacco industry. Since the beginning of JTI’s operations in Poland in 2007, we have been the fastest growing tobacco company: our market share has more than quadrupled and our production volume has grown more than 10 times.

But our business, isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business. That’s why since 11 years JTI is one of the Top Employers in Poland, in 2020 being ranked number one for the second year in a row.

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #join the idea!


Are you passionate about processes?
Are you result-oriented IT professional?
Do you have experience in People & Culture area?
Would you like to improve and implement the best technology solutions in a global company?
Are you ready to take a new challenge?

If so, then we might have just the ideal position for you:



Process Analyst Manager (People & Culture) [Online recruitment]



Based in Warsaw, Poland



If you join us, you will partner with the business to provide consulting expertise in the area of business processes & solution design throughout all the People & culture processes to support the development and maintenance of the technology strategy and implementation of technology portfolio. You will have unique opportunity to work both on the technical and organizational sides of business. You will experience plenty of people interactions. You will work as part of the BTS People & Culture / Compilance team based in various locations.



What you can get?

•    a competitive pay (together with annual bonus) and an attractive benefits package including medical care, Multisport card, life insurance, pension plan, 
•    ambitious goal to support JTI People & Culture business processes with the best technology solutions 
•    complex environment of working with multiple stakeholders, professional support and possibility to share knowledge and best practices
•    on-going development opportunities in a multinational environment that will inspire you to grow professionally and personally
•    wide variety of projects and tasks, ambitious goals and independence in achieving them
•    dynamic and innovative spirit with a constant quest to do things better
•    flexible working conditions (flexi working hours, home office possibilities)
•    modern office in a convenient location



What will you actually do?


•    Identify new functionalities and solutions to enhance the People & Culture business processes

•    Map identified requirements from the business to the People & Culture solutions portfolio 

•    Work closely with BTS People & Culture team to identify a solution that complements the IT strategy

•    Having the ownership of the application support requests coming from Global Service Desk, provide application support for both Production and Development with focus on critical / complex incidents and significant change / service requests.

•    Manage significant changes in the People & Culture Technology Portfolio following project management best practices

•    Oversee delivery of projects including regular status reporting

•    Select and manage vendors for service delivery

•    Maintain up-to-date appropriate documentation in the area of responsibility

•    Contribute to the maintanance of solution database (creating klowledge base articles and validating them)



To be successful you:

•    have university degree
•    have at least 3 years working experience with SAP HCM SuccessFactors &/or other JTI People & Culture Global Solutions (preferably in a business role or business facing role) 
•    have excellent working knowledge of People & Culture processes and solutions

•    have configuration expierience in SuccessFactors Administration &/or SAP HCM
•    must be a strong, accomplished in building relationships with customers and suppliers in a global, multicultural environment
•    be able to chart improvements in current and future business processes (business process design and architecture)
•    poses good knowledge of IT processes (incident, problem, change management)
•    have global projects implementation experience
•    speak and write fluent English 

•    SFX accreditation would be an asset





If you decide to participate in the recruitment, the administrator of your data will be JTI Polska sp. z o.o. with headquarters in Stary Gostków. Your data will be processed only to conduct the recruitment process in which you participate. Detailed information on the processing of your data and your rights can be found here.

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