Title:  Digital Operations Specialist

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

Digital Operations Specialist

Position:

In this role you will contribute to the implementation of the Digital Marketing Strategy by managing the consumer database, performing constant monitoring of existing infrastructure and tools and preparing technical requirements for new features/activations.

Responsibilities:

• Raise, explain, track and QA performance of global feature tickets
• Manage local and global consumer database
• Perform consumer issue investigations
• Support day to day operations

Requirements:

• 1-2 years of relevant experience
• Fluency in English
• Knowledge of SQL, Jira, ServiceNow and Confluence. Adobe Experience Manager, Adobe Campaign Standard and basic HTML are  pluses.

What to expect:

Inclusive culture, psychological safety at work and numerous growth opportunities are our biggest advantages. Besides, we are offering the most competitive benefits package:

• Flexi-Perks – gift voucher each day which can be spend for food, health, electronics, books, or leisure goods;
• Best in class health insurance;
• Substantial contribution to 3rd pilar pension fund;
• 20 weeks fully paid parental leave, regardless of location, gender, sexual orientation or whether our employees become a parent via adoption, surrogacy or birth;
• Learning and development bucket to spend on any learning/ personal growth activities;
• Cash allowances on important personal events/ occasions;
• Internal gifts for employees (travel vouchers, electronics etc.)
• Exciting team building events/trips
• Trendy office in case you prefer working from office and contribution to home office set-up if you prefer to use a hybrid work opportunity and spend 50% time working from home.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with TA > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. We are committed to providing reasonable adjustments to applicants with special needs. If you require any accommodations, please let the Talent Advisor know during the selection process.