Title:  Quality Assurance Laboratory IT Systems Manager (m/f/d)

Job ID:  94118
Country:  Germany
City:  Trier
Professional area:  Quality
Contract type:  Permanent
Professional level:  Experienced

Trier, DE, 54294

Job ID: 94118 / Location: Trier / Start: as soon as possible / Contract type: permanent



To strengthen our Quality Assurance Laboratory team in Trier / Germany, we are looking for a


IT Business Process Manager (m/f/d)
Laboratory Data Acquisition System 


in permanent employment.



Your job mission:

"IT Business Process Manager Laboratory Data Acquisition System" is a member of Quality Assurance (QA) laboratory team in Trier and responsible for, but not limited to, maintenance, and improvement of QIMS software application.

QIMS application is a suite of software modules covering material specification management, test scope management, on-line data acquisition and relevant derived calculation for measurement results, evaluation of measurement results against internal quality standards and market regulation requirements, analysis and reporting for internal processes or to internal and external customers.

The role needs a combination of business focus and strong analytical and problem-solving skills, relying on existing IT background and sound working experience.

Furthermore, the incumbent will collaborate with JTI Global IT teams and contribute to the implementation of new functionalities and/or solutions, participate/support cross-functional business initiatives with expertise in QIMS laboratory processes and QIMS functionalities, provide support on complex/critical issues’ resolution to ensure business functions can meet their established objectives in a timely manner.


Who are we?

JTI is a leading international tobacco company with locations in more than 130 countries and world-famous brands such as Winston, Camel and American Spirit. With our brands Nordic Spirit, Logic and Ploom, we also focus on growth through innovations in the field of reduced risk products. In Germany, we are the largest employer in our industry with over 2,000 employees.

As a multiple award-winning top employer, we offer an open and inclusive working environment with exciting tasks in a challenging environment. Flexible working concepts, diverse development opportunities and international career paths are part of our everyday life. Visit us at www.jti.com to find out more about JTI and what it's like to work for us.



Your tasks:

  • Responsible for QIMS application instance for all QA laboratories in different locations
  • Responsible for QIMS security, configuration, set up maintenance and continuous improvement to ensure an efficient and reliable operation according to current and future business processes
  • Gathering business requirements concerning new / revised business processes in QIMS, validation of functional requirements, configuration, testing and final implementation in QIMS production environment
  • Implementation of new business processes in QIMS for QA and relevant related processes in Pilot Plant and GSC locations, either using the full toolset for administration or by addressing formal Change Request to Quality Business Technology Services (BTS-Quality) team and contributing actively to all phases until successful implementation
  • Coordination of all QIMS power users and BTS-Quality team to ensure detailed and relevant documentation of requirements, follow-up on software application development stages, acceptance testing and implementation of all future business processes.
  • Implementation of online data collection for QA laboratory instruments either by configuration in collaboration with local IT or by addressing routine change requests to BTS-Quality team
  • Creation of new analysis reports with ART (Advanced Reporting Tool) QIMS module, by simple design template-based or by advanced design SQL-based, upon request of QIMS power users and QA Management
  • 1st level support for QIMS users’ community and supervise data correction actions in QIMS.


Your profile:

  • Relevant educational background: University degree e. g. Computer Science or University degree in technical/scientific field
  • Practical experience: Sound working experience in similar roles, including development and/or administration of complex SQL database applications. Experience with project management
  • Valuable knowledge: Strong knowledge in on-line data acquisition, data management and SQL based advanced reporting. Good knowledge in SAP business processes designed for specification management and production plants
  • Special strengths: Sound analytical capabilities. Fluent in English, written and spoken. Business knowledge of cigarette production processes as well as R&D and QA processes as advantage
  • Suitable personality: Pro-activeness and sense of responsibility. Ability to work effectively in a diversified team and in an international environment


Your benefits:

  • Your team: You will work in an open and international working environment with approx. 60 nations at the Trier site.
  • Your remuneration: Above-average pay including 13th and 14th monthly salary and bonus as well as annual reviews. Individual company pension scheme and capital-forming benefits.
  • Your meals: Our subsidized company canteen and numerous snack and coffee vending machines ensure your physical well-being.
  • Your appreciation: You will receive regular feedback from us and, as your personal safety is important to us, we also protect you in your private life with our JTI accident insurance.
  • Your work-life balance: You should enjoy your work! That's why we offer you 30 days of vacation for personal relaxation. You also have the option of doing mobile work in Germany for 50% of your working hours per month.
  • Your development: We focus on your personal development. We support you with a wide range of internal training courses as well as external training and development opportunities that are tailored specifically to you.


Have we aroused your interest?

Apply directly with your complete application documents (CV, cover letter & references) stating your earliest possible starting date (Job ID XXXXX).


Diversity & Inclusion

We want everyone at JTI to be themselves and develop their full potential, because each and every one of us makes a valuable contribution to the success of the company and the location in Germany. We live and promote diversity, equality and inclusion accordingly. We have local employee groups and networks, such as the PRIDE Chapter Germany or the togetHER network for female employees, in which committed colleagues are involved, and we support a wide range of projects in our local area. For this and many other activities in the area of diversity & inclusion, we have already been awarded the Global Equality Standard by Ernst & Young.


Sustainability & Commitment

We have particularly close ties to the Trier region and the greater Cologne area through our two locations and want to make a significant contribution to a high quality of life, e.g., through annual clean-up campaigns on the Rhine and Moselle and as a long-standing partner of the Cologne Green Foundation, we are committed to the preservation and expansion of the city's green spaces. Renewable energies are also part of our sustainability goals, which is why we are investing in the expansion of the Bescheid Süd wind farm, located 20 kilometers east of our Trier site, in order to secure green electricity for the region and for our production at the Trier plant. We are constantly reducing the amount of plastic used in the packaging of our classic tobacco products, thus saving tons of plastic waste.


Find out more about us at: https://www.jti.com/de/europe/germany/top-arbeitgeber


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