Title:  General Services Manager

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

Reporting to: People and Culture Director

Duty Post: Taipei, Taiwan

GENERAL SERVICES MANAGER

Plays an important role in encouraging a safe and inclusive work environment while leading various employee services and facilities. Ensures that the company aligns with environmental, health and safety regulations and supports the overall well-being and engagement of employees. Additionally, this role is in charge of related budget management, PR/PO processes, company-wide event initiation, and ad-hoc People & Culture Projects per P&C Director's request.

As the General Services Manager you will: 

• General Services Management

  • Coordinate the 3 regional offices' general services and facilities. Work with cross-functional teams to plan and implement office contracts, renovations and expansions, targeting outstanding work environment to bring out the best of our employees.

  • Conduct periodical office equipment/furniture maintenance and improvement, scopes covering air-con, pest control, disinfection, office renovation, facility improvement, etc.

• Environmental, Health and Safety (EHS)

  • Develop, implement, and maintain EHS policies to ensure compliance with local regulations, while integrating ESG principles and promoting the company's environmental impact, aiming at sustainability objectives.

  • Conduct regular safety audits, risk assessments, and trainings to enhance employees' overall well-being at the workplace.

• Employee Engagement

  • Design and implement company-wide programs and events that reinforce the company's culture and values, enhance morale, and create a positive work environment that inspires peak performance.

• Budgeting and Administration

  • Evaluate, develop and control budgets, while identifying cost-saving opportunities and applying resources efficiently.

  • Supervise PR/PO processes, Concur system, mobility support, car fleet with a customer-centric approach. Responsibilities included but were not limited to trainings, problem solving, process enhancement, etc.

• Continuous Improvement

  • Drive continuous improvement efforts in all areas of responsibility, seeking customer feedback and expectations in order to enhance safety, efficiency and employee satisfaction.

• People management

  • Recruit, motivate and guide the professional development of the team reporting directly and indirectly to the incumbent.

Requirements: 

• Bachelor's degree or above, with specialization in Psychology, People & Culture, or Administration
• At least 5 years of experience in the People and Culture field - administrative, general services, EHS is a must.
• Someone who has a managerial background is preferred
• Fluent in Chinese and English

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.