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Title:  People and Culture Manager (HR Manager)

Job ID:  88772
Country:  Taiwan
City:  Tainan
Professional area:  Human Resources
Contract type:  Permanent
Professional level:  Experienced

Tainan, TNN, TW, 0000


We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are free to be themselves, and they are given the opportunity to grow, travel and develop, amazing things can happen.

That’s why our employees, from around the world, choose to be a part of JTI. It is why 83% of employees feel happy working at JTI. And why JTI is recognized with various Employer of Choice certifications across different countries and regions.

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea. 

Learn more:



This job advertisement will remain open until filled

Department: People and Culture

Location: Tainan (first few months will be working in Taipei on a project base as the beginning of the onboarding journey then return to Tainan Factory)
Reporting to: People and Culture Director

Role: Permanent




  • Strategic business partner to the JTIM leadership team. Provide top-quality coaching, consultations, and solutions in all areas of P&C, including but not limited to Talent Acquisition, Total Rewards, Talent Management and development, Employee Relations, Employer Branding, Diversity, Equity & Inclusion, and local administrative support. Work closely with leadership to improve work relationships, build morale, and increase productivity and retention.
  • Partner with HoDs to develop strategic workforce plans to meet current and future talent needs. Minister and provide guidance on total rewards review/planning and talent review processes. Associate with HoDs to develop and implement diversity, equality, and inclusion strategies. Promote and encourage creative/innovative thoughts and ideas. Analyze trends and metrics to develop solutions and programs. Ensure compliance with labor laws.




  • Talent Management & Learning and Development
    • Ensure the overall organization is structured at the optimum level and facilitate development/career conversation to ensure the right talents have been placed as per employees' career aspirations to meet growing business needs. 

    • Drive recruitment process in order to bring a sufficient workforce equipped with adequate functional skills in line with positions' requirements and production plans. 

    • Accelerate the growth of a talent pipeline by developing our top talents to increase talent bench strength. Ensure the potential successors for the key positions are identified and developed for future roles.

  • Total Rewards

    • Develop a diverse reward portfolio that will attract and retain critical talent segments. This portfolio is a comprehensive package of motivating compensation, benefits, incentives, guidelines, processes, programs, and other types of rewards to drive success across the organization.

    • Effective P&C budget planning and tracking, factory ASP/OL labor cost planning and updating.

  • Employee Relationship

    • Create and implement proactive employee relations strategies to sustain a high level of employee engagement.

    • Diagnose performance concerns/opportunities and identify root causes, Offering effective and well-rounded solutions.

    • Investigate and resolve all employee relations complaints and concerns in accordance with company guidelines. Ensure a fair and consistent practice is maintained for the application of all policies and procedures, relating to P&C. Manage hire/transfer/promotion/disciplinary process/terminations in line with company policies/procedures and the local labor law. 

    • Labor Management Meeting.

  • Legal Compliance

    • Guide, train, and direct the interpretation and execution of policies and processes to maintain compliance and a positive employee experience.

    • Ensure legal compliance with applicable labor laws.




  • Bachelor's degree or above. A major in Human Resources or a related field is a plus.
  • 8-10 years in P&C function, min 3 years in a managerial position is a must.
  • Experience in Employee Relations (Managing employee issues) is a must
  • Experience in Compensation and Benefits
  • Experience working in an international manufacturing environment is preferred.
  • Fluent in English and Chinese is a must
  • Common PC skills (MS Office applications, especially Excel and PowerPoint) & SAP skills.
  • Effective verbal and written communication skills.
  • Excellent active listening, presentation, facilitation, and negotiation skills.
  • Competence to build and effectively manage interpersonal relationships at all levels of the company (both local and international).
  • Strong coaching and influencing skills.
  • Ability to maintain a high level of confidentiality, facilitate decision-making, and direct requests in the absence of Entity Head.
  • Experience in leading change management and driving strategic initiatives.
  • Possess the ability to navigate through ambiguous situations.
  • Demonstrated ability to manage multiple priorities, assess P&C implications, and manage details.
  • In-depth knowledge of multiple P&C disciplines including total rewards practices, employee relations, talent management, diversity, equity & inclusion, performance management, talent review, and labor laws.



Thank you very much for applying! We will make sure that you will receive a reply within the next 2 weeks.

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