Title:  Employee Life Cycle Specialist - Temporary

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

Please apply until March 13, 2025

EMPLOYEE LIFE CYCLE SPECIALIST - TEMPORARY

As the Employee Life Cycle Specialist, you will: 

• Provide services according to the P&C Service Catalogue
• Support employee enrollment into relevant benefits plans including ESPP, insurances, and local statutory benefits (Ex: SSS, Philhealth, HDMF)
• Ensure benefit administration in compliance with labor laws
• Receive and respond timely to all Employee Life Cycle Stream service inquiries and requests with timely, accurate and professional responses.
• Follow the established standard operating procedures (SOP) when completing tickets submitted via the MyJTI ticketing management system (ServiceNow)
• Validate requests and employee data templates and documents received for maintenance in HR and payroll systems according to the established check list;
• Create and maintain JTI organizational structure in SAP HR and other systems in scope of GBS
• Prepare certificates and letters in accordance with established templates; 
• Maintain employee lifecycle events according to the corporate and local guidelines in SAP HR and local payroll systems;
• Ensure data and documents readiness for payroll run (if applicable);
• Provide reports with defined standards and templates.

REQUIREMENTS:

• University degree (Bachelor)
• 1-2 years of experience in a multinational organization in a similar role, preferably with experience processing Philippine local benefits. SAP HR experience is a plus.
• Fluent written and spoken English.
• Good knowledge of compensation and benefits processes, focus on Philippine benefit is a plus. Statutory reporting requirements is a must. SAP CRM knowledge is a plus.
• Strong customer service demeanor. Understanding cross-cultural sensitivity. Excellent teammate, open minded and flexible.
• GBS related certification is a plus (Certified GBS Professionals Program, etc.) Working knowledge of win-shuttle, Photoshop/paint is a plus.
• Proficient excel and Power point user.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.