Title: O2C Credit and Collections Associate (Fixed-Term)
We’re JTI, Japan Tobacco International, and we believe in freedom.
We think that the possibilities are limitless when you’re free to choose. We’ve spent the last 20 years innovating and creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries, and how we’ve grown from 40 to 4,000+ employees in the Philippines since 2009.
But our business isn’t just business, our business is our people. Their talent. Their potential. We believe that when they’re free to be themselves, to grow, travel and develop, amazing things can happen for our business. That’s why our employees, from around the world, choose to be a part of JTI. It’s why 9 out of 10 would recommend us to a friend, and why we’ve been recognized as INVESTORS IN PEOPLE in the Philippines
It’s the perfect moment for you to #JoinTheIdea. We’re opening our Global Business Service center in the heart of BGC Manila and looking for more than 300 bright minds to join a global multinational with an exciting start-up vibe.
This role will remain open until filled.
O2C CREDIT AND COLLECTIONS ASSOCIATE (FIXED-TERM)
(Open to Fresh Graduates)
The Credit and Collection Specialist will be an integral member of the O2C Finance pillar of GBS Manila with the following key responsibilities:
a) Validate accuracy and compliance of the submitted creditable withholding tax certificates, official receipts and other business or official documents
b) Organize necessary filing and archiving of creditable withholding tax certificates, official receipts and other business and official documents
c) Send, receive, distribute, circulate, track, expedite and archive all official documents
d) Create routine monitoring and submit regular reports on document management
e) Identify and implement document management system, with quality assurance measures including distributions and participant matrix
f) Liaise on all teams and external parties on all document management updates and issues
g) Address all queries, requests, and exceptions relating document management system
h) Perform and participate in tasks and special projects that may be assigned from time to time.
WHAT WILL YOU DO?
1.) Processing of Credit & Collection transactions
Daily tasks:
- Validate accuracy and compliance of the submitted creditable withholding tax certificates, official receipts and other business or official documents
- Organize necessary filing and archiving of creditable withholding tax certificates, official receipts and other business and official documents
- Send, receive, distribute, circulate, track, expedite and archive all official documents
- Create routine monitoring and submit regular reports on document management
- Identify and implement document management system, with quality assurance measures including distributions and participant matrix
- Liaise on all teams and external parties on all document management updates and issues
- Address all queries, requests, and exceptions relating document management system
- Perform and participate in tasks and special projects that may be assigned from time to time.
Monthly tasks:
- Ensure all received documents are validated and processed in accordance with month end closing timelines.
- Ensure all activities related to month end closing are performed and completed in accordance with month end closing timelines.
2.) Control and Compliance
- Compliance to policies & procedures: Ensure compliance to Global Operating Guidelines, policies and procedures. This is achieved by adhering to Corporate policies and procedures, GBS procedures and internal guidelines; and also ensuring that Entities adhere to Corporate and GBS policies and procedures.
- JSOX: Responsible for executing and evidencing any JSOX controls where the AR Specialist is identified as the control owner in the JSOX GRM, ensuring compliance to these controls and they are executed timely and in full compliance with JSOX GRM to meet internal/external audit standards.
3.) Analytical, Reporting and Process Improvement
- Analytical and Reporting: Responsible to prepare routine reports and analysis that are high quality, accurate and timely. To prepare additional reports at the request of the Team Lead, where required.
- Process improvements: Continuously review current processes and also monitor performance based on KPI/performance metrics being reported on monthly basis in order to identify and discuss with Team Lead on the potential areas for improvements.
4.) Support to Team, Other Process Teams and Projects
- To provide assistance and support to the Team Lead to ensure that the objectives and targets of the team are met.
- To support other AR Specialists within the team so as to achieve high level of teamwork during document processing and resolving AR related issues.
- Where required, to participate and provide support in cross functional activities within the GBS, Corporate and GBS projects and initiatives.
5.) Support to Entities
- Demonstrate commitment to achieve service excellence and be customer focused; and ensure timely communication and resolution of queries/issues.
- Provide good support to Entities by developing knowledge of the entity's business and operational needs and provide expert advise/solution on AR related matters
6.) Other Task/s
- Assist with various tasks and projects as they arise and upon team lead’s request.
WHO ARE WE LOOKING FOR?
- Graduate of Bachelor’s Degree in Finance/Accounting
- Fresh graduates in the fields of Accounting/Finance and Business related courses are preferred
- Proficient in written and verbal communication in English
- Excellent analytical skills
- Very good in Microsoft Excel
- Detail oriented
- Have a sense of urgency
- Proactive in identifying process improvement opportunities
- Ability to work under pressure and tight deadlines
- Excellent interpersonal skills
- Ability to communicate effectively with internal and external customers
- Willingness to take charge/responsibility/ownership
- Desire to seek for learning and self-improvement opportunities
WHAT'S IN IT FOR YOU?
- Be covered with medical insurance upon hiring, with dependent coverage and medicine allowance
- Receive cash allowances such as meal and transport allowance
- Flexible working arrangements
- Have access to over 200 company training
- Be part of a truly international and diverse company with over 40,000 employees in 130 countries.
- Experience the culture of an Investors in People certified company
- Find out why 9 out of 10 employees recommend us to a friend.
- Understand why 9 out of 10 employees say they feel free to be themselves
What are the next steps – Recruitment process:
Thank you very much for applying!
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Document Management, Credit, Collections, Accounts Receivable, Business Process, Technology, Finance, Management