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Title:  Digital & IT Global Instructional Designer (Training) - Hybrid

Job ID:  78821
Country:  Philippines
City:  Taguig City
Professional area:  Information Technology
Contract type:  Permanent
Professional level:  Experienced

Taguig City, 00, PH, 1630


We’re JTI, Japan Tobacco International, and we believe in freedom

We think that the possibilities are limitless when you’re free to choose. We’ve spent the last 20 years innovating and creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries, and how we’ve grown from 40 to 4,000+ employees in the Philippines since 2009.
But our business isn’t just business, our business is our people. Their talent. Their potential. We believe that when they’re free to be themselves, to grow, travel and develop, amazing things can happen for our business. That’s why our employees, from around the world, choose to be a part of JTI. It’s why 9 out of 10 would recommend us to a friend, and why we’ve been recognized as INVESTORS IN PEOPLE in the Philippines.


It’s the perfect moment for you to #JoinTheIdea. We’re opening our Global Business Service center in the heart of BGC Manila and looking for more than 300 bright minds to join a global multinational with an exciting start-up vibe.




Supports employee performance through the development of eLearning materials, programs and systems that are current, accurate, relevant and effective. In coordination with  Business Subject Matter Experts and other IT Stakeholders design and release training materials to ensure successful long term business knowledge sustainability and user adoption of the solution.

The position bears responsibility for implementing the most effective ways of learning in line with the Global Training Benchmark.



  • Designs, develops, and deploys e-learning content based on business needs.

  • Develops computer-based training modules in support of the operations positions training, IT applications & processes and other organizational initiatives. 

  • Develops course-specific job aids and performance support materials.

  • Participates in beta deliveries of new courses.

  • Maintains the company’s Learning Management System, including: 

  • Uploading new courses 

  • Managing learner registrations and progress 

  • Assisting users with accessing courses and the creation of reports 

  • Partners with other members of Training Department to develop eLearning versions of classroom and written training materials 

  • Participates in project teams on a variety of initiatives, including new technology and new products 

  • Reviews and tests new and revised curriculum offerings from other team members, providing feedback and suggestions for improvement; contributes to new curriculum or program ideas. 

  • Evaluates and recommends new learning technologies to the organization 

  • Provides data analytics regarding learner and curriculum success.

  • Provides reporting to management on project progression and completion.


  • University Degree on Computer Science or similar technical background 

  • 3-4+ years experience in training materials design or web design

  • 1-2+ years experience working in a multinational environment 

  • Demonstrated ability to decompose training requests, to plan and execute training documentation design, analyze proper training formats and delivery methods accordingly.

  • Experience in working in LMS platforms and learning design software such as SAP Enable Now. 

  • Working knowledge of the JTI organization, processes and communication networks will be a plus

Functional Skills:

  • IT savvy, passion towards technology. 

  • Foundational understanding of instructional design theory and techniques.

  • Aware of modern adult learning theories

  • Ability to work with e-learning and blended learning programs, computer-based training development, and asynchronous learning content.

  • Strong analytical skills and technical skills. 

  • Knowledge of SAP Enable Now or similar authoring tools required, Adobe Creative Suite (InDesign, Photoshop, Premiere Pro, Illustrator) 

  • Excellent interpersonal and presentation skills, strong persuasion skills.

  • Innovation and creativity.

  • Good listening skills, flexibility and patience.



• Work in JTI Philippines Headquarters Taguig

• Be covered with medical insurance and HMO upon hiring, with HMO dependent coverage and medicine allowance

• Receive bonuses and cash allowances such as meal and transport allowance

• Have access to over 200 company training

• Well-being programs for employees

• Opportunities for your career growth

• Recreational facilities in the office - Videoke, billiard and table tennis

• Be part of a truly international and diverse company with over 40,000 employees in 130 countries

• Experience the culture of an Investors in People certified company

• Find out why 9 out of 10 employees recommend us to a friend

• Understand why 9 out of 10 employees say they feel free to be themselves


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