Merchandising Admin Support

Duty Post: Taguig
Work Arrangement: Hybrid
Department: Marketing
Contract Type: Fixed-Term
Reporting to: Merch Strategy and Solutions Manager

Merchandising Administration Support

The Merchandising Administration Support role provides administrative and coordination support to the Marketing team to ensure the accurate, timely, and compliant execution of merchandising activities. This role plays a key part in maintaining visibility and control over merchandising operations through effective tracker management, reporting, documentation, and stakeholder coordination.

The position works closely with merchandising specialists, sales teams, suppliers, and agencies to support the seamless deployment of POSM and merchandising materials across stores. By managing operational and administrative requirements, this role enables field teams to focus on execution excellence and commercial priorities.

As a Merchandising Administration Support, you will:

• Maintain and update merchandising trackers, including POSM requests, delivery status, installations, and store lists to ensure accuracy and timely follow-up.
• Coordinate with merchandising teams, sales field teams, suppliers, and agencies to support the smooth rollout of merchandising materials and store execution activities.
• Consolidate weekly and monthly reports to support performance monitoring, issue tracking, and management reviews.
• Prepare, organize, and maintain merchandising documentation, records, and deployment files to ensure compliance and proper record keeping.
• Support POSM planning and deployment through document collection, status monitoring, filing of proofs, and confirmation tracking.
• Monitor merchandising activity progress and escalate issues requiring attention from relevant stakeholders.
• Ensure merchandising databases, trackers, and store information remain accurate and up to date.
• Assist in the preparation of presentations, reports, and materials required for business reviews and stakeholder meetings.
• Support process improvement initiatives that enhance operational efficiency and reduce administrative cycle times.
• Foster effective collaboration across internal and external stakeholders to ensure timely completion of merchandising requirements.

Requirements:

• Bachelor's degree in Business Administration, Marketing, Management, or a related field.
• 1–3 years of experience in administrative support, marketing operations, commercial support, sales support, merchandising support, or coordination roles.
• Experience in documentation management, reporting, data consolidation, and tracker administration.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Outlook, and Word.
• Strong organizational and coordination skills with the ability to manage multiple priorities and deadlines.
• Excellent communication and stakeholder management skills.
• High attention to detail with a strong focus on accuracy, compliance, and follow-through.
• Experience working with suppliers, agencies, field teams, or external partners is an advantage.
• Proactive, results-driven mindset with the ability to work effectively in a fast-paced environment.

What to Expect?

• At JTI, you will play an important role in enabling high-quality merchandising execution by ensuring operational excellence, accurate reporting, and effective stakeholder coordination.
• You will work closely with Marketing, Sales, suppliers, and agencies in a collaborative, cross-functional environment that values teamwork, ownership, and continuous improvement.
• This role offers valuable exposure to merchandising operations, POSM deployment, trade marketing execution, and commercial support processes, providing opportunities to build expertise within a dynamic global organization.