GBS AR & CASH MANAGEMENT SPECIALIST

GBS AR & Cash Management Specialist

The role involves managing all Accounts Receivable (AR) processing activities to ensure accurate, efficient, and policy-compliant operations, while delivering reliable core services that meet Service Level Agreement (SLA) requirements with Entities. Key responsibilities encompass ticket resolution, including daily and month-end tasks like bank statement processing, transactional matching, journal posting, clearing, reconciliation, and reporting; collaboration on issue resolution through root cause analysis and mitigation planning; providing expert advice on processes; supporting SAP testing and performing J-SOX controls; training new joiners; and actively contributing to stabilizing, simplifying, and improving processes for better efficiency.

As the GBS AR & Cash Management Specialist, under the area of O2C you will:

• Daily AR Transaction Processing: Manage MyRequest templates in SAP and address any missing or incorrect information. Process AR transactions including incoming receipts, clearings, sundry invoices/credit notes, customer payment proposals, bad debts write-off, bank uploads/postings, adjustments, journal entries, reconciliations, and handle ad-hoc queries.

• Month-End Closing: Validate and process all received documents as per month-end timelines. Ensure timely completion of activities related to month-end closing while adhering to compliance standards.

• Compliance and JSOX: Follow Corporate and GBS policies, procedures, and guidelines. Execute JSOX controls as a control owner per JSOX GRM requirements, ensuring complete compliance for audits.

• Analytical Reporting: Prepare accurate and timely routine reports, perform analysis, and create additional reports as required by the Team Lead.

• Process Improvement: Continuously review processes, monitor KPIs, and collaborate with Team Lead to identify areas for improvement.

• Team and Project Support: Provide support to Team Lead and other AR Specialists for teamwork and issue resolution. Engage in cross-functional activities and GBS projects.

• Entity Support: Deliver excellent service with timely communication, issue resolution, and expert advice tailored to the entity's business needs.

REQUIREMENTS

• 3 to 5 years related business experience with a company of a similar siz
• Strong experience in Bank & GL Reconciliation and Accounts Receivable
• Strong analytical skills and exceptional written and oral communication skills
• Strong knowledge of Microsoft Excel
• Well experienced in SAP HANA experience