Credit & Collections Specialist (Fixed-Term)
TAGUIG CITY, PH, 1634
At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.
To make a difference with us, all you need to do is bring your human best.
What will your story be? Apply now!
Learn more: jti.com
Please apply before October 21, 2025
Role Type: Temporary (12 months)
Duty Post: Taguig
O2C Credit and Collections Specialist (Temporary)
Are you detail-oriented, proactive, and passionate about driving results? Join JTI GBS Manila as a Credit and Collections Specialist! For a 12-month period, you’ll manage credit and collection operations for JTI’s key global customers, from ensuring timely payments to maintaining accurate SAP records and supporting compliance initiatives. This is a great opportunity to sharpen your finance and accounting expertise in a collaborative, multinational environment while contributing to process improvements and operational excellence.
What You’ll Do:
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Support end-to-end collections operations: Handle payment follow-ups and reconciliations for Distributor Partners (DP) and Key Accounts (KA) customers across wholesale, duty-free, and institutional channels.
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Ensure accurate SAP transactions: Record payments promptly and correctly across all customer codes and sales channels, including Direct Sales Operations.
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Drive compliance and control: Uphold JTI’s Credit & Collection, AML, and Operating Guidelines, and execute J-SOX controls with precision.
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Support continuous improvement: Identify opportunities to simplify workflows, enhance efficiency, and strengthen internal controls.
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Collaborate across teams: Partner with finance, commercial, and operations teams to resolve issues, streamline processes, and deliver excellent service.
What We’re Looking For:
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2–4 years of collections (preferred) or accounts receivable experience in a multinational or shared services environment.
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Strong proficiency in SAP and Microsoft Excel; knowledge of AR reconciliation and reporting processes.
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Excellent communication and interpersonal skills.
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Strong analytical thinking and problem-solving abilities.
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High attention to detail and sense of ownership.
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Ability to manage multiple priorities under tight deadlines.
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Amenable to work on a mid-shift schedule and proficient in English.
Are you ready to join us? Build your success story at JTI. Apply now!
Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
