Title:  Factory Cluster IT Business Solutions Manager

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Local Applicants are welcome. 

Department: Information Technology - Factory Cluster

Location: Tenerife, Spain (local contract)

Reporting to: Factory Cluster IT Director WE

Factory Cluster IT Business Solutions Manager

What this position is about – Purpose: 

• As part of the local factory management, the objective of this position is formulating the right IT solution strategy for the Factory  as well as Delivery / Deployment Program, in line with D&IT strategy
• You will serve as a solution architect responsible for driving the selection, design and delivery of IT solutions to support Factory and Delivery/Deployment Program’s growth and transformation objectives, actively engaging with business stakeholders to ensure clear understanding of business requirements, and alignment with strategic priorities
• You will lead the detailed project planning and execution of approved projects, in accordance with JTI’s Project Management Framework, and established IT standards, policies and procedures, J-Sox controls, and industry best practices
• You will be responsible for ensuring that 3rd-party solution providers and external project resources comply with JTI quality standards and fulfil agreed-upon project commitments and contractual obligations. You are expected to exercise fiscal discipline and transparency in the overall project budget management
• While ensuring adherence to JTI IT and Corporate governance standards, the incumbent leads and manages his/her direct reports and/or project implementation team, ensuring identified projects are executed, while day-to-day operations continue in an effective and efficient manner

What will you do - Responsibilities: 

Business Relationship Management:
- Proactively engage with relevant cluster business stakeholders / Delivery - Deployment Program teammates / respective BTS & other D&IT teams to gain solid understanding of related processes in order to effectively formulate the right solution strategy, ensuring alignment all impacted stakeholders
- Serve as IT solution consultant to business stakeholders and take the lead in mapping relevant technologies and D&IT services to support business / Delivery - Deployment plan execution. 
- Evaluate the current and anticipated demand for D&IT solutions and services vis-a-vis business and D&IT priorities, D&IT resource capacity and capabilities, and support the IT Lead in the overall demand management and business stakeholder management
- Provide effective communication to relevant parties

Cluster and Programs Participation:
- Business solution related demands analysis for home location / cluster​
- Project and Change Management  for local applications / assistance with global projects delivery for Factory / Cluster scope​
- Business Application maintenance and support for local applications / local instances of global Applications​
- IT SPOC for local / cluster GSC departments​
- Vendor management, Security, Business Continuity, Compliance & Governance in home location
- Specialize in at least one global Solution-Delivery or Must-Do Deployment Program​
- Implementation of strategic Must-Do’s across GSC factories ​
- Delivery of expert services (D&A, UX, GSC specific solutions) among all GSC factories ​
- Collaborate with BTS team to ensure key Global GSC IT Solution are maintained  and supported properly for stable service​
- Realization of synergies and definition of applicable program standards for Factory IT​

Project Management:
- Provide project-related inputs to complete Factory / Delivery - Deployment Program's TDT/ASP/LE/OL submissions 
- Ownership of project budget and execution during solution implementation
- Design and Delivery of scalable / global program solutions across factories in collaboration with respective BTS and other D&IT teams​
- Drive the evaluation of existing solutions and, where feasible, recommend scale-out of solutions in order to optimize expected benefits and total cost of ownership
- Support the evaluation and selection of qualified 3rd-party IT suppliers to support solution design and delivery
- Build strong partnership and ensure timely solution delivery, adherence to JTI quality standards, and fulfillment of agreed-upon project commitments and contractual obligations

People Leadership:
- Based on the initiative and where required by line manager, lead the IT Business Solutions team members (where exist) ensuring that they are well-equipped to deliver high-quality performance, and provides development opportunities to enhance their overall capabilities
- Give support to line manager in driving talent management initiatives
- Ensure compliance with HR policies and procedures
- Responsible for managing 3rd-party project resources and ensuring that they adhere to relevant JTI policies and procedures

Other: Security, Business Continuity, Compliance & Governance:
- Actively support the IT Lead in securing early IT involvement in technology-related initiatives, and ensuring alignment with Corporate IT standards, policies and procedures and applicable J-Sox and IT risk controls, in order to reduce technology risk
- Provide change management governance and ensure that subsequent solution change requests are backed by a solid business case, preserve solution integrity, and are in line with the underlying solution architecture
- Ensure transparency and visibility of system-related changes and decisions
- Ensure that BAP/Memo submission and PR/PO/invoicing are in line with Operating Guidelines and PPO policies and procedures
- Review supplier performance evaluation, to serve as valuable input into subsequent contractual review and negotiation

Who are we looking for - Requirements: 

• University Degree or equivalent qualifications in Computer studies
• 3+ years’ experience in the IT discipline with 1+ of those years in IT Management of Business Solutions teams (including people management)
• Preferred background of employment experience in multinational companies
• Good working knowledge of business and related processes in FMCG industry
• Excellent English (both written and verbal) and fluent Spanish
• Experience in Supply Chain related applications / solutions
• Experience in new technologies catering for D&A, UX, Power Platform
• Business process and requirements analysis
• Solutions design and related architecture, including but not limited to application design methodology (agile/waterfall), interface design, capacity planning, scalability
• Project management (medium to large scale projects)
• Supplier management

What are the next steps – Recruitment process: 

Thank you very much for your interest in the role. You are welcome to apply. Feedback will be provided to all applicants throughout the recruitment process.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with TA > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. We are committed to providing reasonable adjustments to applicants with special needs. If you require any accommodations, please let the Talent Advisor know during the selection process.