Title:  Rewards Manager USA

Job ID:  94005
Country:  USA
City:  Raleigh
Professional area:  Human Resources
Contract type:  Permanent
Professional level:  Experienced

Raleigh, NC, US, 00000


We’re JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries.

But our business isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business

That’s why our employees, from around the world, choose to be a part of JTI. It is why 80% of employees feel happy working at JTI. And why we’ve been awarded Global Top Employer status, ten years running

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea. 

Learn more: jti.com



Department: People & Culture 

Location: Raleigh, NC

Reporting to: Total Rewards Manager

Role: Permanent

Rewards Manager, USA


About the Role 

The role is responsible for running full cycle payroll and all related activities for over 300 employees across the USA, including local exempt, non-exempt and international assignees. This includes all aspects of accurate and timely preparation, processing and financial reporting related to the payroll system, while ensuring overall compliance with local, state and federal requirements. 

This role allows to expand knowledge and experience while having an an enriching collaboration with different stakeholders in a dynamic environment including Region, Leaf, Ready-Made Cigarettes Manufacturing & Market operations.

What you will do


Payroll Processing:


  • Process different payroll via payroll system for local employees and international assignees, in an accurate and timely manner, by inputting required data, reviewing and submitting payroll. This also includes applying proper tax deductions and withholdings, liaising with tax authorities and tax advisors, and in compliance with federal and state laws
  • Ensure employee master data is properly and accurately maintained & updated in payroll system, for all types of employees (full-time, permanent, international assignees etc.)
  • Support continuous development of the payroll system through liaising with current vendor/ assessing new vendors to efficiently resolve issues as well as work on system configuration, as necessary


Reporting & Controlling:


  • Prepare and submit required payroll-related reports and journal entries (monthly, quarterly, ad-hoc etc.), while partnering with necessary stakeholders (i.e. Finance function, tax advisor, payroll system provider etc.)
  • Complete and submit reports/ reconciliation related to International Assignees payroll) through Deloitte system
  • Provide support, as needed, to the Total Rewards Manager on the budgeting exercise at the different cycles through the year, in addition to managing the global budgeting platform, Orchestra
  • Ensure compliance with JTI internal controls and procedures and local regulations, at all times
  • Submit journal entries in accurate and timely manner, ensuring financial information is correct and updated at all times 
  • Manage the International Assignees payroll administration, follow-ups, analysis, tax administration, etc., in communication with Global Mobility, International Assignees, HQ, Finance and third parties involved at any point of the process


Pension program – Support on 401(K) Administration:


  • Participate in the review process of the 401(K) legal plan documents, ensuring compliance with actual respective regulations (i.e. Internal Revenue Service IRS/ U.S. Department of Labor DOL)
  • Apply necessary transactions to ensure proper 401(K) matching contributions and deductions through local payroll, in addition to yearly reconciliation process




  • Participate in the annual review of benefits carriers & portfolios for all USA entities and ensure benefit programs are in line with market practices
  • Participate in managing benefits administration and enrolments, in addition to providing support on various benefit plans (Short-term & Long-term disability, COBRA, termination of coverage, etc.), and updating the payroll system accordingly
  • Provide support through ESPP enrolment process, if needed, and ensure necessary applications through payroll


General Support:


  • Liaise with payroll system provider on payroll issues, enquiries, and corrections
  • Respond in a confidential and timely manner to employees or stakeholders’ requests/ questions relating to payroll practices, paychecks, withholding tax issues or wage adjustments etc.
  • Ensure proper collaboration with tax and legal advisors, as necessary, to ensure payroll tax compliance for both local employees and international assignees
  • Communicate payroll and tax updates via newsletter or email, if and as needed


Who We Are Looking For


A dynamic, enthusiastic, and result-oriented person, with:


  •  Minimum of 3 years of payroll experience, reflecting a solid Compensation & Benefits profile
  • Experience working with GBS on different HR activities
  • Demonstrated working knowledge on HR/ payroll systems (i.e., SAP, paylocity etc.)
  • Proficient skills in Microsoft Office applications (i.e., PowerPoint, Excel, Word, Outlook)
  • Ability to work independently and as part of a team, with proven experience of cross-functional collaboration
  • Experience demonstrating ability to communicate efficiently across the organization
  • Proven experience in problem-solving
  • Demonstrated organization, planning and time management skills
  • Fluency in English language
  • High integrity and sense of responsibility
  • Proven experience of effective working in culturally diverse environment
  • Experience and/ or knowledge of US payroll and pension is advantageous.


What We Offer 

In JTI USA, we are proud to be recognized as Top Employer and awarded the Global Equality Standards certificate as we continue our dedication to equal pay and equal opportunities. 


Our culture is what makes JTI USA a fun and exciting environment to work in. We value integrity, trust, empowerment, and freedom - freedom of choice, freedom of thought, freedom of expression, and freedom to be yourself. 


We ask for accountability, ownership, results, and collaboration. 


And we care for our people's well-being - In addition to the salary, you might want to enjoy the following: 

  • Annual Performance-based Bonus
  • Employee Stock Purchase Plan 
  • Personal Development 
  • Medical/ Dental & Vision Plan for employees & family members.
  • Life insurance
  • Matching 401(K)
  • Paid Time Off (PTO)
  • Paid Family Leave of 20 Weeks
  • Short-Term & Long-Term Disability 
  • Education/ Tuition Assistance
  • Flexible Dress Code
  • Hybrid Work Setup 
  • Snacks & Drinks
  • Office Parties 
  • Volunteering Activities 
  • Employee Assistance Program - counseling, for employees & family members. 


In addition to other perks & benefits (i.e. fitness/ wellbeing activities, employee discounts, service awards, recognition program, etc.) 

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