Title:  People & Culture Associate - Raleigh, NC

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

Job Title: People & Culture Associate 

Location: Raleigh, North Carolina 

Reporting to: People & Culture Business Partner 

Contract Type: Permanent

People & Culture Associate 

Position Overview

As a People & Culture (P&C) Associate at JTI USA, you will have the chance to contribute to our world-class human resources team.

We are seeking a highly motivated individual to join us in Raleigh, North Carolina, and play a key role in shaping our exceptional company culture.

If you have a knowledge and interest in Employee Relations & Support, Training & Development Support, Compliance & Policy Implementation and a proven track record in these areas, then this role is a great fit for you!

Responsibilities

Learning & Development

Program Selection and Implementation:

• Assist in selecting appropriate learning and development programs for employees based on their professional needs and development plans.
• Implement training programs, coordinating with external trainers or subject matter experts.
• Evaluate the efficiency of training programs to ensure they align with our ambitious organizational goals.

Training Administration:

• Coordinate training activities, schedule sessions and provide mentorship to employees and line managers.
• Track learning and development plans and progress, coordinating submissions for global programs.

Onboarding Process:

• Develop and update our comprehensive onboarding program to ensure new hires have a flawless and welcoming experience.
• Coordinate the delivery of welcome kits to new hires.
• Partner with new hires and functional leads to provide a detailed business induction.
• Foster a welcoming environment by coordinating regular celebrations for new hires.

Engagement and Support:

• Engage with new hires to ensure they receive all necessary information and support during their onboarding journey.

Onboarding and Offboarding Technical and Administrative Processes:

• Collaborate with our Global Business Support (GBS) team to initiate new hire paperwork, conduct background checks, and complete e-verify.
• Collect and file all required acknowledgment letters.
• Ensure timely and accurate notifications/announcements about employees joining or leaving the company are issued by GBS.
• Manage the organization and upkeep of employee records to ensure that information is well-structured and meets all applicable regulations and policies.
• Perform employment verification upon request.

People & Culture Administration

Communications:

• Collaborate with the Corporate Affairs & Communications team to deliver effective P&C communications through workplace platforms and emails.
• Prepare and share regular P&C updates, such as new hires, promotions, birthdays, and legislative updates.

Vendor Administration:

• Work closely with the finance team to manage P&C vendors, including crafting purchase requests and ensuring timely payments.

Requirements

• Bachelor’s degree in Business Administration/HR or equivalent experience.
• Professional qualification in HR is advantageous.
• 2-3 years of experience in recruitment and learning & development roles, preferably within a corporate environment.
• Familiarity with Microsoft Office (Excel, Word, and PowerPoint).
• Strong communication skills, both written and verbal.
• Excellent organizational skills and the ability to manage multiple tasks and projects simultaneously.
• Attention to detail and a dedication to ensuring accuracy in all aspects of recruitment and training processes.
• Strong interpersonal skills and the ability to build relationships with candidates, employees, and external partners.
• Analytical skills to assess training needs and evaluate the efficiency of training programs.
• Ability to work independently and as part of a team.
• Proficient in English.

What We Offer

At JTI USA, we value our employees and offer a competitive salary commensurate with experience and responsibility.

In addition, we provide a comprehensive benefits package, including:

• Annual Performance-based Bonus
• Annual Merit Increase
• Healthcare, Dental, and Vision coverage
• Voluntary benefits
• Paid Time Off
• Paid family leave benefit
• 401k Plan Company Contributions
• Life Insurance
• Disability Assistance
• Tuition Assistance

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.