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Title:  Bilingual Accounts Receivables & Billing Associate- Head Office Mississauga - 12 Month contract

Job ID:  23320
Country:  Canada
City:  Mississauga
Professional area:  Accounting & Finance
Contract type:  Fixed Term
Professional level:  Graduates

About JTI


JTI-Macdonald Corp. is one of Canada’s leading tobacco and vaping companies and we employ approximately 500 employees across Canada with administrative offices in Mississauga, manufacturing facilities in Montreal and sales offices across the country. For the past three years, and most recently in 2019, we have been awarded Top Employer.


We are a member of Japan Tobacco International (JTI), maker of some of the world’s best-known brands in the traditional tobacco and potentially Reduced-Risk Products (RRP) categories. As our industry changes, our commitment to consumer choice remains. We are transforming to provide a wider portfolio of quality products, including those with the potential to reduce the risks associated with smoking.


Headquartered in Geneva, Switzerland, we employ over 45,000 people across the globe in 130 countries worldwide. For the past 5 years, we have been certified as a Global Top Employer, and in 2019 we once again secured regional certification in Asia Pacific, Europe, North America, Africa and the Middle East.


What sets us apart? Simply put, it is our passion for people, our culture of integrity and respect, our setting the bar high for performance, and our pursuit of continuous improvement in all that we do. These attributes create an environment that offer a wide range of local and global career development opportunities. For more information we invite you to visit and


Position Purpose


Reporting to the Credit and Treasury Manager, the incumbent will be an integral member of the A/R, Billing, and Credit team and will be responsible for ensuring all invoices and credit notes are issued and distributed to the Company's internal and external customers on a timely manner. The individual will also support all aspects of the billing and AR function, including trade incentive and export order processing, releasing orders/credits, responding to customer's inquiries and perform J-SOX controls as required.





  • Ensure that all retail and wholesale returns are processed in timely manner
  • Proactively collaborate with regional offices, logistics and 3rd party warehouses to investigate and track any delayed retail and wholesale dry stock returns
  • Distribute credit notes with corresponding supporting documents as requested by customers
  • Collaborate with the company’s order desk to ensure that all customer inquiries are responded to or directed to the appropriate department.
  • Communicate with customers whose accounts are delinquent to arrange for payment collection Perform credits/debits and return authorizations for wholesalers and retailers
  • Create and update customer master data in SAP
  • Proactively seek for process improvement opportunities when utilizing SAP
  • Monitor compliance within the company’s master data management, billing and credit policies, and perform applicable J-SOX controls as required
  • Ensure that all payments received from customers are correctly applied in SAP



Qualifications & Experience



  • Post-secondary education in Finance/Accounting
  • Proven and exceptional customer service skills
  • 3 to 5 years related business experience with a company of a similar size
  • Ability to work effectively and efficiently with limited supervision
  • Detail oriented, have excellent problem solving and analytical skills
  • Ability to work as part of a multi-functional team
  • Exceptional written and oral communication skills



Skills, Competencies & Languages


  • Fluently bilingual: English and French
  • Knowledge of SAP (or similar ERP system) is an asset
  • Advanced knowledge of Microsoft Excel
  • Well organized, detail oriented and works well under pressure
  • A team player with a proactive, can-do attitude



Additional Information



JTI-Macdonald Corp. is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.


Please note that we welcome internal referrals, as per policy and candidates must be duly authorized to work in Canada.


We thank all applicants for their interest; however only those invited for an interview will be contacted.


Job Segment: ERP, SAP, Data Management, Accounts Receivable, Technology, Bilingual, Data, Finance

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