Title:  Roll Out Manager

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Roll out Manager

What this role is about?

Currently, we are looking for an experienced and passionate colleague to join our BTS M&S Digital Consumer Solutions team in Madrid as Consumer Roll Out Manager.

The Consumer Roll Out Manager will be responsible for the successful adoption and implementation of digital consumer solutions in the markets, providing expertise and support on functional usage, operations, and effective execution, as well as raising and following up risks and mitigations required for successful adoption.

The person acts as a liaison between Market functions and IT delivery teams, becoming and coordinating other IT teams and 3rd party companies to deliver their specific initiatives on time and budget agreed plans. The role also guarantees IT Governance on Marketing & Sales related matters and proper communication.

Are you ready to take a new step in your career, and join a global team of IT to move together a successful corporation forward? Then you better apply!

What will you do?

Business Relationship Management:

• Provide functional expertise on Digital Consumers processes and solutions, ensuring final users' adoption.
• Develop relationships with customers to understand their needs and priorities and deliver timely and quality solutions to users while at the same time ensuring they utilize the full potential of the application.
• Be a Partner & Consultant (“Understand the Business & Processes”)
• Translate Business needs into simple Solutions (“Make things happen”)

Change management:

• In regards of new projects/major enhancements, you will analyze the requests coming from the demand funnel. For that: you will analyze the feasibility of this business request in the context of the standard application solution and the impact of this requirement on the GRM (global versus local).
• Coordinate and conduct the application testing (new support packages, releases, functionality, and customizing) in close cooperation with quality assurance and technical teams.

Project Management: You will be part of the project team and will do the following:

• Design of business processes.
• Configuration and configuration coordination from external parties, unit testing
• Maintain appropriate documentation.
• Definition and roll-out of standards and templates.
• Potentially participate in training the business community (key users).
• Ensure transfer of knowledge/expertise from external consultants.

What are we looking for?

• University degree in Computer Science or similar
• Fluent English
• 4 years of working experience on the following new technology trends:
  • Cloud SAAS solutions
  • e-commerce: WordPress, Adobe, Magento, Google Analytics
  • Microsoft Power Platform (Power BI, Power Apps, Power Automate)
  • Microsoft O365 Platform (SharePoint, Office, Teams, etc.)
  • Microsoft SQL Server & Microsoft Azure (Data Factory)
  • New generation Business Intelligence solutions (MS Power BI)
• Strong experience in data integration technologies
• Experience in Business Analysis & Business requirements analysis
• Experience in solutions design and architecture, including but not limited to application design methodology (including Agile methodology), interface design, capacity planning, scalability
• Supplier management
• Proven experience with Microsoft Office tools
• Experience in CRM solutions would be a plus
• Strong interpersonal & communication skills, ability to connect easily and efficiently with the members of the international virtual IT teams and Markets
• Analytical & Detail oriented
• Ability to work autonomously

What to expect:

Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with TA > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. We are committed to providing reasonable adjustments to applicants with special needs. If you require any accommodations, please let the Talent Advisor know during the selection process.