Title:  Digital Product Expert

We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are free to be themselves, and they are given the opportunity to grow, travel and develop, amazing things can happen.

That’s why our employees, from around the world, choose to be a part of JTI. It is why 80% of employees feel happy working at JTI. And why we’ve been awarded Global Top Employer status, ten years running. 

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea. 

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BTS M&S Digital Product Expert Manager

 (BTS M&S Team)

What this role is about?

Currently we are looking for an experienced and passionate colleague to join our BTS M&S Digital Consumer Solutions team as Product Owner.

The product Owner will be responsible for managing and prioritizing the product backlog, translating business requirement and roadmap strategy to development tasks. Guarantying requirements are properly specified, ensuring features meet the acceptance criteria and comply with the definition of done and cascading priority changes down to the delivery team.

The person acts as liaison between Business functions and IT delivery teams, becoming and coordinating other IT teams and 3rd party companies to deliver their specific initiatives on time and budget agreed plans. The role also guarantees IT Governance on Marketing & Sales related matters and proper communication.

What will you do?

Business Relationship Management

• Provide functional expertise on Digital Consumers processes and solutions, ensuring final users adoption
• Develop relationships with customers to understand their needs and priorities and deliver timely and quality solutions to users while at the same time ensuring they utilize the full potential of the application
• Be a Partner & Consultant (“Understand the Business & Processes”)
• Translate Business needs into simple Solutions (“Make things happen”)

Change management

• In regards of new projects/major enhancements, you will analyze the requests coming from demand funnel. For that: you will analyze the feasibility of this business request in the context of the standard application solution and the impact of this requirement on the GRM (global versus local)
• Coordinate and conduct the application testing (new support packages, releases, functionality and customizing) in close cooperation with quality assurance and technical teams

Project Management. You will be part of the project team and will do the following:

• Design of business processes
• Take part to the definition of product roadmap and related initiatives
• Manage and prioritize the product backlog
• Perform E2E demo of the different initiative to ensure a proper validation
• Configuration and configuration coordination from external parties, unit testing
• Maintain appropriate documentation
• Definition and roll out of standards and templates
• Potentially participate in training business community (key users)
• Ensure transfer of knowledge/expertise from external consultants

What are we are looking for ?

• Bachelor's degree in Computer Science, Information Systems or equivalent
• Fluent in speaking and written English
• 4 years working experience on the following new technology trends:
  • Cloud SAAS solutions
  • e-commerce: WordPress, Adobe Experience Manager, Magento, Google Analytics
  • Other Customer Data Platforms (Treasure Data)
  • New generation Business Intelligence solutions (MS Power BI)
  • Mobile Apps
• Experience in Business Analysis & Business requirements analysis
• Experience in solutions design, including application design methodology (including Agile methodology), interface design, capacity planning, scalability
• Ability to implement technical solutions using modern paradigms
• Ability to quickly learn new tools and technologies
• Continuous learner to join a team of learners
• Strong team player mindset
• Autonomous, self-organized and delivery focused

Thank you very much for your interest in the role. You are welcome to apply.