Title:  Export Customer Service Associate

We’re JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries.

But our business isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business.

That’s why our employees, from around the world, choose to be a part of JTI. It is why 83% of employees feel happy working at JTI. And why we’ve been awarded Global Top Employer status, nine years running.

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.

Learn more: jti.com

Visit JTI Turkiye on LinkedIn (JTI: Life | LinkedIn)

Export Customer Service Associate

Position:

In this position, you will be responsible for:

• Receiving export orders from customers and preparing the loading plans accordingly                                              
• Ensuring the shipment of the export customers' orders in the right time, in the right quality with the right quantity
• Timely preparation of all error-free export documents concerning the finished/semi-finished goods and all other products to be exported
• Preparing proper customs & customer documents with a high level customer service approach     

Requirements:
 

• University Degree (B.Sc.) in BA, Economics, Logistics, Engineering, or equivalents
• Minimum 1-2 years experience in Supply chain
• Advanced level of English is a must
• Project management skills
• Advanced Software and System Skills (MS Office, SAP)
• Customer service oriented profile

Recruitment process:

Thank you very much for your interest in the role. You are welcome to apply.
 

We provide feedback to all candidates. 
 

Talent Advisor based in JTI Global Business Service in Poland may call you with the phone code +48.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with TA > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. We are committed to providing reasonable adjustments to applicants with special needs. If you require any accommodations, please let the Talent Advisor know during the selection process.