Title:  PEOPLE & OFFICE OPERATIONS MANAGER GTR

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

Please, apply by April 7th
 

People & Office Operations Manager Global Travel Retail
 

You will be responsible for Global Mobility, providing professional support for the relocation and welfare of local employees, International Assignees, and Short-Term Assignees, following both local and global policies. The role also involves leading and organizing sports and recreational programs to enhance employee engagement and foster a positive work environment at GTR.
 

Additionally, you will be responsible for Office Operations, including planning, leading, organizing, directing, and managing all aspects of general office administration. This encompasses assets and facilities management (such as tenancy renewal, general insurance policies, and claims management), fleet car management including fleet insurance policies, claims management, vehicle inspections, road tax renewal, petrol cards, fleet disposal, parking management, dispatch, and mail handling, and maintaining an efficient archives system in compliance with the company's record retention policies and procedures. You will also be responsible for ensuring that designated administrative fixed costs remain within budget.
 

Position:
 

The People & Office Operations Manager GTR will be responsible for:
 

• Mobility: Coordinate and follow up on local contracts, IA & STA work permits, and dependant passes; ensuring compliance with all local legal requirements and IA Policies and Procedures. Play a key role in managing the process of employee orientation, house hunting, school search, and other relocation matters (i.e. shipment) with relocation providers
• General & Office Administration: Manage the administration matters to ensure the smooth running of the operations of the Company by providing a conducive office environment. Ensure that administrative support coordinating repairs and maintenance of office, IT supplies, stationery, office cleaning, etc. are carried out efficiently and in a cost-effective manner
• Fleet Management: Manage and administer the Company-owned fleet of vehicles. Oversee and check the CAPEX budget data for the renewal of Company-owned fleets and ensure timely issuance of petrol cards, insurance coverage, road tax renewal, reporting, insurance claims for accidents/theft of vehicles, etc. Administer the Company parking policy/places, manage eligibility and accessibility
• Assets/Facilities Management & Insurance: Manage and minimize the risk of loss of Company Assets and loss of profits in the event of a disaster such as fire, robbery, etc. It is achieved by providing sufficient insurance coverage for assets and loss of profits, etc. Responsible for office space tenancy renewal
• Others: Support the P&C Lead on other P&C-related matters and special projects as assigned. Contribute to ASP planning and monitor budget utilization for Global Mobility, General & Office Administration, Employee Engagement & S&R initiatives/activities. Use available reports to analyze variance against budget. Support any global/local initiatives that require local P&C's involvement including but not limited to P&C communications, business transformation, change management, project assignments, etc. Establish a productive relationship with P&C GBS to ensure synchronization and alignment between P&C and GBS, that the P&C transactional and specialized services are delivered with high quality and efficiently
   

Within 12 months you will:
 

• Develop your career in a multi-national environment
• Increase your knowledge about the Travel Retail industry 
   

Requirements:
 

• Bachelor’s degree in HR/Business/Administration or its equivalent
• Minimum 4 years of experience within the multinational environment in an HR Generalist function
• Possess HR functional skills in Global Mobility, Employee Engagement, Employee Relations, General and Office Administration
• Good understanding of local labor legislation, and immigration law and well-versed with work visa/employment pass application process/requirements
• Effective and professional verbal & written communication skills
• Thrive in a fast-paced and changing environment while maintaining focus on driving and delivering on strategic objectives and executing day-to-day requirements
• Fluent in English (both written and verbal)
• Advanced level of MS Office applications knowledge
• Exposure to SAP HR & various communication tools/applications
• Ability to confidently liaise with all levels of employees/assignees and across organizational lines
• Ability to perform work with limited direction and guidance. Determine methods and procedures for new assignments
• Deep knowledge of P&C and IA/STA policies
• High level of confidentiality and integrity
• Ability to prioritize effectively and multitask, meet all deadlines
• Excellent communication abilities coupled with persuasive/assertive skills. Good presentation skills
• Take ownership and the ability to act with a sense of urgency
   

What to Expect:

Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.