Title:  Development Analyst Manager - Production Systems

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Learn more: jti.com

Development Analyst Manager – Production Systems

What this role is about?

Development Analyst Manager for Production Systems will report to the Corporate Systems Team Lead and will be responsible for managing the development and delivery of Track & Trace software components. This includes coordinating with in-house and outsourced resources for bug fixing, minor change request implementation, service requests implementation, and problem investigation. The Analyst Manager will also be responsible for ensuring the effective performance of business solutions in collaboration with external service providers. 

This is a great opportunity for experienced and passionate IT professionals to join the global IT team and contribute to the infrastructure of global business-critical software. If you have a strong technical background and know how to challenge the development team to achieve an effective result - then this is the position for you!

What will you do – responsibilities:

• Manage the development and delivery of Track & Trace software components, ensuring compliance with company standards and guidelines
• Coordinate with in-house and outsourced resources for bug fixing, minor change request implementation, service requests implementation, and problem investigation
• Analyze and develop technical solutions in response to requirements from BTS (Business Technology Services)
• Collaborate with external vendors to deliver technical solutions
• Participate in projects related to the development and implementation of business solutions
• Ensure the effective performance of business solutions in collaboration with external service providers
• Having the ownership of the application support requests coming from the Global Service Desk (GSD), providing Level 2 application support for both Production and Development through the resolution of minor and complex incidents

What are we looking for?

• University degree in Information Technologies (Computer Science, Software Engineering and Automation, Cybernetics or similar) or Strong Practical and Theoretical IT Background 
• On-hand experience working in Software Development Projects of 3-5 years as an Analyst, Developer, and Team Lead
• English - Fluent or Upper Intermediate (essential)
• Good skills in Technical Document writing and reviewing
• Strong knowledge of the following technologies:

• Relational Databases (MS SQL Server or Oracle)
• Web Technologies and Web Development (.NET, Java)
• XML Technologies

• Solid understanding of software development methodologies, tools, and techniques
• Basic knowledge of Software Project Management Methodologies, and other IT areas such as Networks and Security
• Familiarity with agile development methodologies
• Strong leadership and management skills
• Strong, mature personality, self-confident, self-motivated, looking for challenges, works independently and remotely
• Customer Oriented attitude
• Flexibility and Openness to New Technologies
• Excellent time management skills for working in multitasking environments
• Willing and capable to travel to other JTI or JTI Business Partners locations as per each project’s requirements (Depending on the Projects’ schedule the time spent away from the home location may reach 10% of the total working time)

Recruitment process: 

Thank you very much for your interest in the role. You are welcome to apply.  Feedback will be provided to all interested candidates throughout the recruitment process.