Title:  Field Force Capability Specialist - Butuan

We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are free to be themselves, and they are given the opportunity to grow, travel and develop, amazing things can happen.

That’s why our employees, from around the world, choose to be a part of JTI. It is why 80% of employees feel happy working at JTI. And why we’ve been awarded Global Top Employer status, ten years running. 

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea. 

Learn more: jti.com

Department: Sales Operations
Reporting to: Field Force Capability Manager
Role: Permanent

WHAT THIS POSITION IS ABOUT - PURPOSE

The incumbent will be accountable for developing and implementing field force training programs. He/She will work in close collaboration with Field Force Capability Manager (FFCM),Marketing and Sales local leadership team, P&C and other departments in developing and implementing project related to effectiveness and efficiencies. Implement training evaluation processes to measure the effectiveness and relevance of training programs, including training transfer aspects. Monitor the progress and effectiveness of the trainings introduced and conducted. Provide support in terms of digitalization and automation of sales processes, projects and other activities. He/She will support FFCM in creating, conceptualizing and executing strategies and directions related to process improvements and competency development.

WHAT WILL YOU DO - RESPONSIBILITIES

• CAPABILITY DEVELOPMENT
  • Develop training contents based on the needs of his/her area of responsibility
  • Delivers training programs aligned with the strategic company directions Take the lead in implementing training programs initiated by P&C for the field force
  • Collaborate with the ASMs and FMZM's in creating developmental plan for TDL and TCL's
  • Cascade and implement JTI projects and directions
  • Track development of KPI achievements to assess regular and consistent trainings & field coaching sessions on salesforce performances.
  • Provide support in terms of coaching to the field force Performs fieldwork to identify opportunities in terms of people and process development
• SALES EFFECTIVES
  • Collaborate with the sales, field marketing, RTM and other departments in creating projects related to operational efficiencies, route management and improvements.
  • Develop tools to ensure transfer of knowledge to the field force
  • Provide support to ASM and FMZM's during business reviews and in cycle meetings
• COMMUNICATIONS
  • Collaborate with P&C and Sales Management Team to cascade important communications and projects to the field force related to new projects and directions.
• DEVELOPMENT AND IMPLEMENTATION OF DIGITAL TOOLS
  • Provide support in terms of creation and development of digital contents aiming to enhance processes and support sales growth.
  • Promote and educate the field force in terms of usage of digital tools
• ASSESSMENT AND EVALUATION
  • Periodically assess field force competencies and identify training needs
  • Regular monitoring of coaching activites and sales performance of field force
  • Collaborate with ASMs in creating developmental plan for field force.
• PLANNING AND ADMINISTRATION
  • Perform necessary administrative tasks in accordance with the Company’s requirements.
  • Maintain required documentation for projects
  • Organize efficient and simple way of workflow across Sales, field marketing and with other departments.

WHO ARE WE LOOKING FOR - REQUIREMENTS:

•  Bachelor's degree in any related discipline, supported by substantial experience in the sales function and training.
• Minimum 3 years experience in a supervisory or specialist position in sales preferably in multinational FMCG company.
• Has good understanding of sales processes and best practices in assessing training needs analysis (TNA), developing appropriate programs and implementing sales force trainings  
• Enjoys a fast pace, dynamic, challenging and team-oriented work environment 
• Excellent presentation and project management skills
• Able to deliver results through collaboration and influencing
• Highly organized and detailoriented
• Self-motivated and resourceful, with proven ability to multi-task and operate successfully under tight deadlines and time pressures
• Field oriented person
• Strong communication skills (written and verbal) and interpersonal skills.
• Proficiency in using Microsoft Office applications and data reporting.
• Experienced in training facilitation (classroom and virtual).
• Skilled in Time management and project management.

WHAT"S IN IT FOR YOU - BENEFITS

•  Be covered with medical insurance and HMO upon hiring, with HMO dependent coverage and medicine allowance
• Receive bonuses and cash allowances such as meal and transport allowance
• Have access to over 200 company training
• Well-being programs for employees
• Opportunities for your career growth
• Recreational facilities in the office - Videoke, billiard and table tennis
• Be part of a truly international and diverse company with over 40,000 employees in 130 countries.
• Experience the culture of an Investors in People certified company
• Find out why 9 out of 10 employees recommend us to a friend.
• Understand why 9 out of 10 employees say they feel free to be themselves.

WHAT ARE THE NEXT STEPS - RECRUITMENT PROCESS

 Thank you for applying! We will make sure to provide feedback within the next two weeks.