Title:  Sales Training & Development Manager

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To make a difference with us, all you need to do is bring your human best.

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Learn more: jti.com

Role: Permanent

Department: Sales

Reporting to: Sales Director

Location: JTI Thailand

Sales Training & Development Manager

Strategize and develop learning & development programs to strengthen and build the capability of 3rd party sales team in distribution. This includes but is not limited to: in store execution through sales coaching modules, field coaching and training & implementation of standard process sharing among team.

The incumbent will work closely with Regional Sales Managers and National Modern Trade Manager to support sales effectiveness in achieving annual critical metrics. Monitors and analyzes sales team performance on the sales effectiveness to address any individual performance gaps. 

As the Sales Training & Development Manager  you will be involved in:

1) Training & Development 

• Assess sales learning & developments needs for both internal and external (distributor) field sales professionals. This includes preparation & communication of annual training plan along with scheduling activities       
• Plan and Review L&D budget spend for travel, course work and expenditures
• Work closely with People & Culture on the development plans, succession planning and career mapping of Sales professionals
• Monitoring of results and sales effectiveness to analyse gap and provide solution to the team.
• Evolve Sales development master plan covering assessment, training and certification
• Initiate and develop roadmap, critical metrics, annual implementation and field coaching schedule to enhance Salesforce capabilities
• Establish and evaluate key metrics for assessing training effectiveness

2) Stakeholder Management 

• Cooperate with Regional Sales Managers to assess and develop sales competencies enhancement plan to support regional commercial priorities
• Drive collaboration from cross functional teams including RTM, Commercial Development, P&C, Field Marketing and Brand team on functional capabilities requirement to support Sales capability development agenda aligned with expectations
• Implement and monitor Sales Incentives with regular assessments to evaluate effectiveness and relevance to achieving specific sales objectives.

3) Execution Excellence 

• Develop commercial coaches and distributor knowledge management for Area Sales Managers on functional and corporate aspects
• Set standard competency to identify the potentials of high performers and build on their strengths, improvement areas and career progression 
• Ensure development tools in place to embed JTI core behaviors and "winning" attitude for Salesforce to achieve commercial goals 

4) Performance Management 

• Maintain a presence in field to follow up on implementation. Highlights strong performers and identify areas of improvement.
• Develop a mechanism to map the sales functional capability of all general trade sales team and develop an action plan to address it.
• Monitor productivity result (Sales Force Effectiveness)
• To identify and assess future and current training needs through job analysis and consultation with line managers.

Who are we looking for?

• University degree or equivalent (required)
• Must have at least 5 years of sales experience, and/or sales training with a proven track record.  
  Prefer at least 2 years of Managerial experience. Should also have experience in teaching & facilitate sales techniques to others.
  FMCG background is preferable.
• Very good knowledge of English and Thai (Written&Verbal)
• Excellent presentation skills, proficiency in project management, connections with learning institutions as well as the ability to empower, teach and inspire sales team.
• Strong communication, partner management, budget management and time management
• Technical Skills: Good/Excellent skills in Microsoft Office Suite

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with TA > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. We are committed to providing reasonable adjustments to applicants with special needs. If you require any accommodations, please let the Talent Advisor know during the selection process.