Share this job
Apply now »







Title:  Quality & Compliance Specialist - GBS, Manila

Job ID:  35582
Country:  Philippines
City:  BGC, Taguig, Manila
Professional area:  Business Development and Corporate Strategy
Contract type:  Permanent
Professional level:  Experienced


We’re JTI, Japan Tobacco International, and we believe in freedom

We think that the possibilities are limitless when you’re free to choose. We’ve spent the last 20 years innovating and creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries, and how we’ve grown from 40 to 4,000+ employees in the Philippines since 2009.
But our business isn’t just business, our business is our people. Their talent. Their potential. We believe that when they’re free to be themselves, to grow, travel and develop, amazing things can happen for our business. That’s why our employees, from around the world, choose to be a part of JTI. It’s why 9 out of 10 would recommend us to a friend, and why we’ve been recognized as INVESTORS IN PEOPLE in the Philippines.


It’s the perfect moment for you to #JoinTheIdea. We’re opening our Global Business Service center in the heart of BGC Manila and looking for more than 300 bright minds to join a global multinational with an exciting start-up vibe.




As a Quality and Compliance Specialist, you will be at the core of providing quality support governance of document management system and compliance controls in the operational processes.



  • You will lead in implementing the standard document control system and regularly executing process compliance audits.
  • You will work hand-in-hand with the Assistant Manager for delivering quality services related to document control for process documentation, including the assurance of timely reviews and updates on knowledge repository.
  • You will share your knowledge with colleagues on frameworks in supporting compliance to corporate policies, SOPs, SOX, etc.



  • A college graduate of economics, business administration, or any related course
  • Experienced professional with at least 2 years being part of a multinational company or shared service center having a similar role
  • A proactive professional with adept understanding in quality assurance and document control processes
  • An excellent communicator with a strong command in English
  • A problem solver who has strong analytical skills



  • Work in a brand new office located in BGC McKinley West
  • Be covered with a medical insurance with dependent coverage, including medicine allowance
  • Receive cash allowances such as meal and transport allowance.
  • Have access to over 200 company trainings
  • Be part of a truly international and diverse company with over 40,000 employees in 130 countries.
  • Experience the culture of an Investors in People certified company
  • Find out why 9 out of 10 employees recommend us to a friend.
  • Understand why 9 out of 10 employees say they feel free to be themselves.


So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea #JoinJTI!


Apply now »