Global Business Services jobs

Owning career path

"JTI is like going to the gym - challenging but rewarding".
Everyone can grow within JTI, through a functional move, developing more competencies within their current role, or changing location. In 2022, 13% of our employees changed roles and discovered new positions. This kind of mobility is common at JTI, where we foster positive thinking and empower employees to take the lead on their career paths.  
 
Mateusz joined JTI as a Global Supply Chain and Customer Service Specialist in March 2020, just before the Covid-19 lockdown. Talk about a challenging time to start a new job! Just nine months later he was promoted to Team Lead and is now responsible for supporting functions, markets, and customers on a global scale. As a people person, Mateusz believes that "working with people is the most enjoyable thing, and having people around that are always ready to support" has been his key to success in his 3 years at JTI.
 
Global Business Services

At JTI, the world is your oyster. "Working in global supply chain and global business services, we get to work on a global scale," says Mateusz. "The fact that we get to work with so many global stakeholders, not only internal but also external, is the best thing I would like to highlight about working in GBS." We are proud of our global connections and were publicly recognized as one of the Top 20 Most-Admired Shared Service and GBS Organizations of 2021.

Mateusz
GSC & Customer Service Team Lead, GBS, Poland 

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Global Business Process Manager
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