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Title:  IT BTS Treasury Process Analyst Manager

Job ID:  89959
Country:  Philippines
City:  Taguig
Professional area:  Information Technology
Contract type:  Permanent
Professional level:  Experienced

Taguig, 00, PH, 1630


We’re JTI, Japan Tobacco International, and we believe in freedom

We think that the possibilities are limitless when you’re free to choose. We’ve spent the last 20 years innovating and creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries, and how we’ve grown from 40 to 4,000+ employees in the Philippines since 2009.


But our business isn’t just business, our business is our people. Their talent. Their potential. We believe that when they’re free to be themselves, to grow, travel and develop, amazing things can happen for our business. That’s why our employees, from around the world, choose to be a part of JTI. It’s why 9 out of 10 would recommend us to a friend, and why we’ve been recognized as INVESTORS IN PEOPLE in the Philippines


It’s the perfect moment for you to #JoinTheIdea. We’re opening our Global Business Service center in the heart of BGC Manila and looking for more than 300 bright minds to join a global multinational with an exciting start-up vibe.



Currently we are looking for an experienced and passionate colleague to join our Business Technology Services (BTS) Treasury team in Manila, Philippines as Process Analyst Manager.


BTS Treasury team acts as a service provider to support daily operations and effective performance of IT solutions in the areas of Cash Management, Credit Management and Treasury.


This is the role for SAP specialist with a good knowledge of SAP Cash Management functionality and a successful experience in IT application support. Primary objectives of this role are to perform activities associated with Incident resolution, Change Management and Project Implementation in the area of business and IT processes related to Cash Management, Payments and Banking.



What you will do?


  • Incident management – support of Cash Management systems. In case of errors or failures provide immediate support to business users based on SLA. When necessary, apply system configuration fixes or coordinate issue resolution with partnering teams based on IT support roles and responsibilities. Provide explanations if required.
  • Change Management – implementation of new functionalities or process improvements. Provide analysis of requirements coming from the business counterparts, implement changes, perform thorough testing and assist to ensure a continuous improvement of business solutions.
  • Projects – provide an expert input as a project team member or project manager.
  • Documentation & Stewardship – maintain required documentation up-to-date and with high quality.
  • Business partnership – develop trusting relationships with customers, understand their needs and priorities; do your best to deliver solutions timely and with high quality, making sure that they utilize the full potential of the application.


Who are we looking for?

  • Fluent English (written & spoken).
  • Minimum 2 years’ experience with SAP Finance module, including:
    • SAP S/4 / SAP BW configuration knowledge (payment file formats, banks statements, etc.)
    • Experience in implementation of Banking platforms;
    • Understanding of Bank Account Management.
  • Minimum 2 years’ experience as Operational Support specialist or similar as a part of a  global multinational organization.


As a plus:

  • Knowledge of Bank Communication Management
  • Knowledge of SAP Multi-Bank Connectivity module
  • Knowledge of SAP FSCM module
  • BW & SAC



You will be successful in this role if you have:

  • Analytical and detail-oriented mindset, customer service focused attitude.
  • Ability to listen and understand questions/issues communicated by end-users.
  • Ability to work effectively in stressful situations.
  • Desire to learn and acquire new knowledge and skills.



What are the next steps?


Thank you for applying! We will make sure to provide you with feedback within the next two weeks.



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