Title:  Process Analyst Manager

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But our business isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business. 

That’s why our employees, from around the world, choose to be a part of JTI. It is why 87% of employees feel happy working at JTI. And why we’ve been awarded Global Top Employer status, eight years running. 

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea. 

Learn more: jti.com

Department: Global IT

Position: Process Analyst Manager

Location: Bucharest, Romania

Contract Type: Local, permanent

Report to: IT BTS T&T Service Director

Process Analyst Manager

This is a global position within IT BTS Track & Trace Team, Global IT function.

BTS Track & Trace, Process Analyst Manager will in charge of supporting Track & Trace infrastructure, including GLA, TPM, Inextor, iTrack, LTrack, UTrack, Movilizer, Corporate Repository systems and interfaces with several other systems like, SAP S4HANA, Palletizers and local ERP’s.

Incumbent will be primarily involved in new factory/warehouses implementations and new projects/change requests in coming years. In addition involved is expected as part of level 3 support activities of T&T system with internal (GSD, GTC) and external (ATOS, INEXTO, Monovi, SISKON, SIERRA, FractureCode, BBK) organizations.

Main areas of responsibilities:

• Perform Functional Analysis of Customer's Processes and Prepare Functional Requirements Specifications (FRS).
• Perform Planning and Follow-up on Testing process from the customer's side
• Provide Support on Data and Functionality studies
• Participate in All Project Phases from Initiation to Go-Live
• Provide Support for the Solutions delivered to the Customers

Requirements:

Education, skills

• University degree in Information Technologies (Computer Science, Software Engineering and Automation, Cybernetics or Applied Mathematics) or Strong Practical and Theoretical IT Background 
• English - Fluent or Upper Intermediate (essential)
• On hand experience working as business analyst in software development projects. Knowledge of processes and tools for effective business analyses.
• Strong skills of technical document writing and reviewing
• Broad knowledge of project management methodologies in relation to custom software development, packaged software implementation; PM experience in projects of such kind will be considered as an advantage.
• On hand experience and good understanding of testing principles: terminology, concepts and approach in area of testing, experience in preparing test cases, planning and executing acceptance testing.

Experience in other IT areas

• Good knowledge of the following areas:
  • Relational Databases (MS SQL Server or Oracle)
  • System integration-related technologies, protocols, systems (XML, JSON)
• On-hand experience in any scripting languages (powershell, python, etc) and tools, which would support routine operations will be considered as an advantage

Personality, attitude

• Analytical skills
• Attitude for working in projects
• Strong, mature personality, self-confident, self-motivated, looking for challenges, works independently and remotely
• Customer oriented attitude
• Flexibility and openness for new technologies and ways of working
• Excellent time management skills for working multitasking environments
• Willing and capable to travel to other JTI or JTI Business Partners locations as per each project requirements