Title:  On-Site IT I&O Manager France & BeNeLux

Job ID:  93671
Country:  Netherlands
City:  Amstelveen
Professional area:  Information Technology
Contract type:  Permanent
Professional level:  Experienced
Location: 

Amstelveen, NH, NL, 00-000

 

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That’s why our employees, from around the world, choose to be a part of JTI. It is why 80% of employees feel happy working at JTI. And why we’ve been awarded Global Top Employer status, ten years running

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea. 

Learn more: jti.com

 

On-Site IT I&O Manager France & BeNeLux

 

What this role is about? 

 

On-Site IT I&O Manager France & BeNeLux is the head of the sub-cluster formed by France, Belgium, Netherlands, and Luxembourg, inside the On-Site I&O WE region, part of the Global On-Site  I&O organization. This position also supports the Regional On-site I&O Director WE in the identification of the technical infrastructure & end-user computing requirements for Market business operations by cooperating with respective Market IT Leads to advise the “IT Infrastructure and Operations Pillar” for the required systems/solutions. The role is accountable for managing the implementation and execution of all required global & local infrastructure systems, providing end-user computing services in incumbents' cluster locations.

 

 

What will you do?

 

Business Relationship / Internal Stakeholder Management

 

  • Work as a partner with respective Cluster / Entity IT Leads to fully understand the technical requirements of clusters’ business plans & priorities
  • Liaise with respective Cluster / Entity IT Leads, Corporate IT pillars, and other stakeholders to ensure alignment on the technical platforms/solutions required/scheduled for the locations 
  • Act as the single and most senior point of escalation for the management of IT technical-related issues and/or topics within the respective On-site I&O Cluster
  • Ensure that technical solutions meet the requirements of the business and IT, are cost-effective, in alignment with IT strategy and the technology stack, implemented following Operating Guidelines and JTI P&P, and delivered according to plans; provide visibility to Regional ON-SITE I&O Lead when / where deviations occur

 

Corporate IT Vision Strategy

 

  • Ensure that the creation and management of JTI's overall IT vision and strategy (in technical areas) reflect the requirements and priorities of Markets in the respective cluster
  • Ensure that the Market On-site I&O function in the cluster reflects the priorities and directions of the corporate IT strategy (in technical areas)
  • Ensure IT (in technical areas) in the cluster remains aligned with the JTI and IT Vision 2030 and the IT commitments of the JTI Transformation

 

External Stakeholder / Vendor Management

 

In alignment with the Regional On-site I&O Lead

 

  • Safeguard that externally contracted technical services are established properly inside the cluster; ensure that all external technical services are delivered, and performance management is followed appropriately according to vendor contracts and JTI policies and procedures
  • plan and place the external resources as required in a cluster to fulfill expected service quality
  • seek vendor / service consolidation opportunities with intra- and inter- regional approach to bring service improvement & cost effectiveness without business disruption

 

Technical Service Delivery Management

 

  • Inform Regional On-site I&O Lead and act as the single and most senior point of escalation for the management of IT technical-related issues and/or topics in the cluster.
  • Ensure the performance of all / any IT technical-related services delivered in the Cluster, including IT technical platforms (e.g. networks, local data centers) and end-user computing services, meet business requirements, and address concerns with relevant global service owners / IT Leads / Business Leads, as required

 

IT Governance

 

  • Ownership of the On-site I&O budget for the cluster (in technical areas) and within each reporting Market On-site I&O sub-team. Responsible for effective planning of the AP/SP and LE processes, delivering on commitments, and managing and reporting with clarity how the cluster budget is used to run existing services, the cost of transformation/change, and efficiencies gained by changes.  Optimize, control, and reduce costs, when possible, to improve costs/resource efficiencies and profitability within the cluster

 

Compliance

 

  • Ensure a consistent application of computer controls that support financial audit requirements
  • Ensure compliance with IT security policies and procedures, and standards to ensure consistent protection of information assets across the cluster

 

People Management

 

  • Lead the Technical Team in a cluster in fully embracing the Company's vision, mission, values, the JTI Vision 2030, and the IT Transformation
  • Optimize the IT culture of the region to complement both Market and the corporate IT culture

 

What are we looking for?

 

  • University Degree in Computer or Technical Science or very strong IT background
  • 7-10+ years of IT management (including people management) with more than 10 years of overall experience in IT discipline
  • Preferred background employment experience would be in multinational companies and good working knowledge of business and related processes in the FMCG industry
  • Advanced Dutch & English
  • Highly effective in a geographically distributed global environment
  • Culturally aware and able to prioritize specific areas within the region
  • Strategic insight and excellent knowledge of JTI business and related processes including P&C, Legal, Finance and M&S
  • Proven people management skills;  Strong ability to leverage resources and skills across a dynamic, cross-location environment, to maximize value and develop people, and to pull together a multicultural, virtual team
  • Ability to innovate and think outside the box and flexibility to adapt to changing business environment and priorities
  • High level of problem solving, communication and negotiation skills
  • A proven track record of managing projects and excellent project management skills
  • Strong financial and budgetary understanding
  • Excellent knowledge of IT technology, infrastructure and business applications.
  • Should have an advanced knowledge of technology, which is standard within JTI, such as Microsoft solutions, local and wide area network, telecommunication, ERP, CRM, business process analysis
  • Able to deliver within tight deadlines and with limited resources.

 

 

What are the next steps – Recruitment Process:

 

Thank you very much for your interest in the role. You are welcome to apply.

Feedback will be provided to all interested candidates throughout the recruitment process.

 

 


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