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Title:  IT Analyst

Job ID:  30043
Country:  Armenia
City:  Yerevan
Professional area:  Information Technology
Contract type:  Fixed Term
Professional level:  Graduates

 JTI, a member of the Japan Tobacco Group of Companies, is one of the leading international tobacco manufacturers. It markets renowned international brands such as Winston, Camel, Sobranie, LD and Monte Carlo. For more information visit www.jti.com.  


Headquartered in Geneva, Switzerland, and with operations in more than 130 countries, JTI employs around 45,000 employees worldwide. In Armenia, JTI employs about 50 employees.


We were recently awarded Global Top Employer for the fourth consecutive year and number one Top Employer certification in Europe, Asia and the Middle East.

This is recognition of our outstanding talent strategy, energizing culture and commitment to learning and development. 

About career opportunities please visit: https://www.jti.com/careers


JTI Armenia, CJSC is opening a permanent full-time position of IT Analyst (out-staff), based in Yerevan.


Deadline for application: March 8, 2020


Job responsibilities


  • Provide support for business users in terms of hardware infrastructure and resolution of technical issues,
  •  Ensure communication with suppliers, service providers and service centers. Communication with JTI global IT group,
  • Maintain IT related agreements to ensure integrity of operations processes,
  • IT equipment management, control and reporting of IT services expenses,
  • Technical support and analysis from IT side for market business projects and activities,
  • Help-desk support for office users in terms of hardware and software issues investigation.


Required Qualifications


  • College or University degree/Bachelor's degree,
  • Working/Traineeship minimum 1 year experience in information technology,
  • Fluent written and spoken Russian, intermediate written and spoken English skills,
  • Excellent computer’s and telecommunication knowledge,
  • Customer-oriented, good analytical & communication skills, strong technical skills


Job Segment: Telecom, Telecommunications, Technical Support, Help Desk, Information Technology, Technology

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