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Title:  ECOM DevOps & SRE Manager

Job ID:  60624
Country:  Poland
City:  Warszawa16138
Professional area:  Information Technology
Contract type:  Permanent
Professional level:  Experienced

Warszawa16138, MZ, PL, 00-849


We’re JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries.

But our business isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business

That’s why our employees, from around the world, choose to be a part of JTI. It’s why 9 out of 10 would recommend us to a friend. And why we’ve been awarded Global Top Employer status, six years running

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea. 

Learn more:


ECOM DevOps & SRE Manager



What this position is about - Purpose:


In this new role within our ECOM Global IT team you will act as the lead for the DevOps and SRE within the rapidly expanding Ecommerce & Digital Ecosystem.


What will you do - Responsibilities:


  • Architect, implement and manage Azure cloud services – app services, functions, compute engine/VM instances, service bus, Kubernetes as service, managed container as service, database, storage, Redis cache, networking, IAM, Elastic etc.
  • Lead  a team of in-house and outsourced engineers overseeing a range of disciplines including Azure Cloud, DevOps, Networking and Storage, Site Reliability Engineering, Security and Help Desk Management
  • Streamline and continually improve operations through monitoring, support and diagnostic tools and scripts; analyze and improve efficiency, reliability, and scalability of the platform
  • Understand and anticipate infrastructure needs, create an environment where Dev/QA/Staging/Production work can proceed securely and efficiently
  • Implement compliance policies and controls (SOC2, PCI, CCPA); own Cloud and On-Premise Security; continuously monitor the platforms for operational and security risks
  • Ensure appropriate level of monitoring of resource capacity, maintain high platform performance levels, maximum uptime and the overall integrity of production systems; document the need to increase or reduce capacity based on SLR and cost modeling
  • Carry out performance testing for all new systems and participate in the change management process for future site deployments
  • Provide resolution recommendations to performance-related incidents and problems
  • Coordinate the regular solutions patches, updates, upgrades; contribute to the overall solution health checks; perform regular solution architecture and code reviews to optimize performance


Who are we looking for - Requirements:


  • Extensive professional DevOps engineering or SRE leadership role (6+ years)
  • Very good experience with range of disciplines including Azure Cloud, DevOps, Networking, Storage, SRE & Security
  • Experience in technical quality control processes, tools, and methodologies
  • Understanding  of SLIs, SLOs and SLAs from the service level to the business level
  • Good understanding of data architecture concepts
  • Familiar with Enterprise Applications: iOT, Ecommerce Platform
  • You are fluent in English
  • You have a diploma in Computer Science, Information Systems or related


What you can get - Benefits:


  • Complex environment of working with multiple stakeholders, professional support and possibility to share knowledge and best practices
  • On-going development opportunities in a multinational environment that will inspire you to grow professionally and personally
  • Wide variety of projects and tasks, ambitious goals and independence in achieving them
  • Dynamic and innovative spirit with a constant quest to do things better
  • Flexi working hours, home office possibilities (during pandemic we work 100% remotely)
  • Modern office in the heart of Warsaw


What are the next steps – Recruitment process:


Thank you very much for your interest in the role, we are looking forward to your application!

We provide feedback to all interested candidates.

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