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Title:  SAP Program Delivery Manager

Job ID:  90664
Country:  Poland
City:  Warsaw
Professional area:  Information Technology
Contract type:  Permanent
Professional level:  Experienced

Warsaw, MZ, PL, 13780



SAP Program Delivery Manager


What this role is about?


The SAP Delivery Center within the IT Global Development Center, is accountable for the overall delivery of all SAP-related projects. The SAP Program Delivery Manager is a key role inside the IT SAP Program management team responsible for SAP Release delivery, SAP Cloud and On-premise landscape management, SAP Project integration, and application lifecycle management. You will coordinate multiple projects and reconcile the interdependencies among them, provide strategic guidance to the company’s project managers, facilitate communication among a program’s cross-functional team, and ensure projects follow IT policies and quality gates.


The role will be responsible for the delivery of SAP systems and cutovers in the scope of the SAP releases, managing SAP program and landscape delivery, defining SAP cloud solutions release strategies and governance, maintaining JTI SAP Archiving policies, and/or SAP change and transport management across SAP landscapes.


The success of the role is measured by having clear communication and alignment with stakeholders, delivering tasks as per the schedule, and having no impact on the movement to production. In the wide JTI landscape, this role needs to have the ability to adapt the plan to the business demands to adopt new market requirements. To carry out the duties of this position, it is essential to have strong interpersonal communication and negotiation skills focused on win-win solutions



What will you do?



SDC Program Management



  • Review and validate all individual Project Charters and their detailed plans
  • Work with Project Managers and IT Leads to identify and pull together the Release Scope (functional and technical) for the SDC program of projects
  • Maintain fluent communication and alignment with projects, review the status report, and establish quality gates for the project phases


SAP Release and Landscape Management


  • Daily program management throughout the program lifecycle, define the program governance, document quality gates, and follow up on progress
  • Manage risks and issues and take corrective measurements and main program documents
  • Assessing, establishing, and operating SAP Release and Landscape Management procedures
  • Supporting Release Management process: maintain Release schedule, support in the communication and alignment with other teams, coordination, seek approvals, exceptions, and support, release management execution
  • Support and prepare detailed cutover plans for SAP technical initiatives, such as SAP upgrades & patching and implementation of SAP cloud-based applications


3y Plan


  • Liaise with other IT Teams to foresee the future SAP landscape and extended systems to fulfill business requirements:
  • Define the JTI SAP landscape strategy appropriate for the company's eco-system and observe risk mitigation, flexibility, business demand, and cost
  • Support the implementation of SAP with new technology changes and challenges (e.g. cloud solutions, in-memory technologies, new business suites)
  • Align the JTI SAP landscape roadmap to support the SDC 3Y plan


Release and cutover management - planning and execution


  • Support to SDC Program Delivery Director in planning the SAP releases providing the system delivery plan and giving the technical layer to the SDC cycle
  • Coordinate and integrate SDC releases among different SAP and non-SAP applications (LFPT, QIMS, TME,...) including SAP cloud-based solutions
  • Accountable owner of the Release and Cutover Management procedure for SDC and other major ERP transformation programs


SAP Data Archiving


  • Defining and maintaining SAP data archiving policies and procedures in collaboration with other IT teams for SAP on-premise JTI core applications (i.e. S4HANA, BW).
  • Coordinating and executing SAP yearly data archiving along with IT JTI internal and outsourced teams.
  • Working with vendors (i.e. OpenText) to implement new archiving and document management solutions.



What are we looking for?



  • University degree in IT or equivalent
  • 5+ years of overall experience in the IT discipline in multi-national environment (development and business applications)
  • 5+ years of project management and IT/Business process management experience
  • 5+ years’ experience in managing ERP systems (SAP on Prem and Cloud solutions) implementations, integration, SAP development coordination, cutover, and/or testing
  • Fluent in English, written & verbal
  • Excellent computer skills. SAP, SharePoint, Microsoft Office including MS Project and Visio.
  • Excellent project management skills, ability to deliver on time, ability to challenge project managers, and follow-up promptly on any issues and/or risks identified. Strong organizational and management skills to ensure timely and quality delivery
  • Excellent interpersonal communication, negotiation, and presentation skills
  • Solid working knowledge of ERP(SAP) business processes, concepts, and functionality, including their dependencies and interdependencies



Recruitment process:  


Thank you very much for your interest in the role. You are welcome to apply. Feedback will be provided to all interested candidates throughout the recruitment process


If you decide to participate in this recruitment, the administrator of your data will be JTI GBS Poland sp. z o.o. with headquarters in Warsaw. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data:


Detailed information on the processing of your personal data:


If you decide to participate in this recruitment, the administrator of your data will be JTI GBS Poland sp. z o.o. with headquarters in Warsaw. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data


Detailed information on the processing of your personal data:


  • Who is the controller of your personal data?


Name and registered office: JTI GBS Poland sp. z o.o., ul. Żelazna 51/53, 00-841 Warsaw


Contact mailbox regarding data processing


Data Protection Officer: The data controller has appointed a Data Protection Officer who can be contacted directly at the following address The Data Protection Officer can be contacted in all matters related to the processing of personal data and the exercise of rights related to the processing of such data.


  • For what purposes is your personal data processed?


Your personal data will be processed for the purpose of enabling you to take part in the recruitment process for the position in JTI GBS to which your application relates. If you have provided your consent to participate in the recruitment processes conducted by JTI GBS in the future, your data will also be processed for this purpose. If your application is considered under the employee referral program, your data will also be processed to accomplish the objectives of the program. In specific situations, JTI GBS may also process your personal data to the extent necessary to establish, assert or defend against claims. Detailed information on the basis of data processing is provided in the table.


  • What is the data retention period?


The data provided in order to take part in a specific recruitment project will be retained for the period until the end of the recruitment process, up to a maximum of 3 months from the selection of the employee in case no contract has been concluded. If you have given your consent to the processing of your personal data for future recruitments, then your data will be processed until your consent is withdrawn, but for no longer than for 12 months. In case of processing your application under the employee referral program, your personal data will be processed until the objectives of the program have been met. The duration of the processing of your personal data may be extended each time by the period of the statute of limitations for claims, if the processing is necessary to establish, assert or defend against claims.


  • Who will be the recipients of your personal data?


The data may be transferred to entities processing personal data on behalf of the controller, e.g. IT service providers, entities operating the database, entities handling application requests – however, these entities process data on the basis of an agreement with the controller and only in accordance with the controller's instructions and within the scope of the granted consent. Personal data may also be transferred to other JTI Group companies in connection with intra-group purposes.


  • Will your personal data be subject to profiling?


During the recruitment process, you may be asked to complete tests (e.g. analytical test, behavioural test, cognitive test) or to participate in an Assessment Center session. In the case of behavioural test, you will be subject to profiling. The system will evaluate the answers you give in the survey and create a profile of your behaviour and preferred working conditions based on these answers. The test is only a support material for the recruiter conducting your recruitment process and no automated decisions are made based thereon.


  • What are your rights in relation to the processing of your personal data?


You have the right to withdraw your consent for processing of data at any time. The withdrawal of consent shall not affect the lawfulness of processing carried out on the basis of consent prior to its withdrawal. You have the right to obtain information about the processing of your personal data concerned in accordance with Art. 15 of the GDPR, including to obtain copies of your personal data. In addition, you may request the rectification of inaccurate personal data, as well as the completion of incomplete personal data. You may also request restriction of the processing in the cases referred to in Art. 18 of the GDPR, as well as the data portability. You have the right to object to the processing of your personal data. You have also the right to erasure your personal data. . When profiling is used (it may take place when using behavioural tests in the recruitment process), you have the right to object to the profiling of your personal data. In order to exercise the above rights, please contact the data controller, e.g. by sending an appropriate request via e-mail. You also have the right to lodge a complaint with the supervisory authority (Poland President of the Personal Data Protection Office).


  • Is personal data transferred outside the European Economic Area?


Your personal data may be entrusted for processing to JT International S.A. with its registered office in Switzerland, i.e. outside the European Economic Area (EEA). The European Commission has stated that this country offers an adequate level of personal data protection (Commission Decision of 26 July 2000). The recipient has implemented adequate and appropriate safeguards for your personal data. You have the right to receive a copy of the transferred personal data. Your personal data may also be transferred to other JTI Group companies that are based outside the EEA. Whenever the country to which the transfer of personal data will take place does not provide an adequate level of protection for personal data, JTI GBS will ensure the protection of your personal data in accordance with applicable legislation.


  • Is provision of the personal data mandatory?


Responding to the Company's advertisement and providing your data is voluntary. However, providing the mandatory data is necessary for your application to be considered during the recruitment process. Failure to provide this data will prevent your application from being considered. The provision of other data is voluntary and constitutes the candidate's consent to their processing in the recruitment process. If you raise an objection to the processing of your personal data during the recruitment process, further participation will not be possible.


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