Credit and Collection Team Lead

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

Please apply by 20th June

Contract type: Permanent

Reporting to: AR & CM Manager

Credit & Collection Team Leader

Position:

As Credit & Collection Team Leader you will be reporting to O2C Finance Manager in GBS O2C Team based in Warsaw. As a candidate you should have experience in Team Management and be Subject Matter Expert for O2C Finance scope. As Credit & Collection Team Leader you will be responsible for: Team Management, Continuous Improvement and Process Standardisation , JSOX Controls and Compliance, Maintain a High Level of Service with all Business Partners

Responsibilities: 

• Supervise Team to deliver high quality service to all Clients
• Team Management (e.g. regular meetings, development plan, performance discussions and appraisals, career planning, setting personal goals etc.)
• Support Manager with setting up KPI and SLA based on business needs and ensure fulfilment
• Drive Continuous Improvement Process (e.g. standardization initiatives, productivity improvements, best practices etc.)
• Accountable for full compliance with all company accounting policies & internal control

 Professionals skills

• Minimum 3 years’ experience in Team Management (10 + employees) in multi-country environment. Preferred (Shared Service Operations or BPO preferred)
• Experience in Cash Collection and Risk Management
• Bachelor/Master Degree in Finance is required. Certification in International Credit Management and Certification on Trade Finance Instrument will be a plus.
• Excellent English in both written and oral.
• Good understanding of IT systems in general (familiar with SAP).
• Excellent interpersonal and communication skills
• Ability to maintain a professional manner and positive (can do) attitude at all times
• People management and development skills
• Self-directed, well organized and effective
• Ability to work with minimal supervision in a fast paced environment managing multiple priorities
• Determination in pursuit of the set goals
• Strong analytical skills
• Attention to detail and accuracy

What we offer:

• Competitive pay and attractive annual bonus
• On-going development opportunities in multinational environment, wide variety of projects, ambitious goals and independence in achieving them. Promoting from within culture
• Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work)
• Lot of flexibility in terms of work arrangements (work from office or from home)
• Private medical care (various options to choose) and life insurance
• Employee pension and savings programs
• JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave
• Multisport card, foreign languages classes
• Wide variety of trainings, webinars and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
• Modern office with traditions (Art Norblin Factory) in convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking
• Working in a diverse and inclusive organization of over 40 different nationalities

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

JTI GBS Poland Sp. z o.o. has introduced an Internal Reporting Procedure for Whistleblowers. If you would like to review this procedure, it is available upon request.

If you decide to participate in this recruitment, the administrator of your data will be JTI GBS Poland sp. z o.o. with headquarters in Warsaw. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data here.