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Title:  Credit and Collection Expert

Job ID:  85710
Country:  Poland
City:  Warsaw
Professional area:  Accounting & Finance
Contract type:  Permanent
Professional level:  Experienced

Warsaw, MZ, PL, 00-841



We’re JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries.

But our business isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business

That’s why our employees, from around the world, choose to be a part of JTI. It’s why 9 out of 10 would recommend us to a friend. And why we’ve been awarded Global Top Employer status, six years running

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea. 

Learn more:


Credit and Collection Expert


As Credit and Collection Specialist you will be reporting to AR & CM Manager in the GBS O2C team based in Poland. As a candidate you should have excellent language skills and an international mindset.


Our offer includes:

  • Competitive pay and attractive annual bonus
  • Creating new business structures for Global Business Center Complex environment of working with multiple stakeholders
  • On-going development opportunities in multinational environment, wide variety of projects, ambitious goals and independence in achieving them. Promoting from within culture
  • Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work).
  • Lot of flexibility in terms of work arrangements (work from office or from home)
  • Private medical care (various options to choose) and life insurance
  • Employee pension and savings programs
  • JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave.
  • Multisport card, foreign languages classes
  • Wide variety of trainings, webinars and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
  • Modern office with traditions (Art Norblin Factory) in convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking
  • Working in a diverse and inclusive organization of 33 different nationalities


As Credit and Collections Expert you will be responsible for:

  • Customer Risk Assessment and Credit analysis 
  • Continuous improvement and process standardisation
  • JSOX controls and compliance
  • Maintain a high level of service with all business partners


Main tasks: 

  • Very good understanding of O2C finance scope (e.g. cash collection, cash application, sales order release, credit and risk management, trade finance collaterals, bad debt management and provision, various reporting)
  • Customer Risk Assessment and Credit Analysis (coordinate credit limit request submission and provide recommendations to minimize commercial risk)
  • Monitor overdue accounts and co-ordinate actions with local market on all areas of concern
  • Release blocked sales orders in line with Local and Global Credit Policy
  • Coordination of claims management with Sales Team and Customer Service  to ensure timely and accurate discrepancy resolutions
  • Coordination of month end activities according to agreed schedule (incl. aged debtors, balance sheet review, cash forecast, periodic statements, bad debt, provision, DSO, accounts reconciliation, factoring etc.) Prepare month-end closing materials, variance analysis and explanations
  • Identification and implementation of opportunities to improve efficiency and  standardization of processes
  • Participation in process modification/automation and testing (e.g. SAP, bank platforms, other tools)
  • Support management team in ad hoc queries/information requests
  • Assist in fulfilling the requirements of internal & external audits
  • Ensure compliance with all company accounting policies & internal control
  • Other ad hoc tasks


Professionals skills: We are looking for Credit and Collection Expert with minimum 3 years’ experience in multi-country environment. Preferred Shared Service Operations or BPO environment. Experience in cash collection and risk management as well as Bachelor/Master Degree in Finance is required. Certification in International Credit Management and Certification on Trade Finance instrument will be a plus.


Language:  Excellent English in both written and oral. Additional language will be an asset

IT-experience: Very good understanding of IT systems in general (incl. Excel, Outlook, PowerPoint, Word) Very good knowledge of SAP system is a must.


Personal Skills

  • Persistence and 'can do' attitude
  • Good knowledge of trade finance collaterals (e.g. letter of credit, bank guarantee, promissory notes, etc.)
  • Self-directed, well organized and effective team member able to work with minimal supervision in a fast paced environment managing multiple priorities.
  • Detail-oriented approach with a high level of accuracy and very good analytical skills
  • Analyse and solve problems quickly and thoroughly
  • Strong analytical skills
  • Ability to communicate across organization and stakeholders


If you decide to participate in this recruitment, the administrator of your data will be JTI Polska sp.z o.o. with headquarters in Stary Gostków. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data and your rights can be found here.

Job Segment: Credit Analyst, Risk Management, Bank, Banking, Collections, Finance

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