STA PROCESS ANALYST MANAGER

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Department: IT BTS O2C
Location: Warsaw, Poland
Contract Type: STA 

                                           STA Process Expert Manager

Are you looking for a new opportunity to develop your professional career? Would you like to be part of an internationally growing company?

We are seeking a highly skilled and motivated SAP Specialist (SD/MM) to join our IT BTS O2C team. As a STA Process Expert Manager, you will play a key role in delivering operational excellence across SAP SD/MM processes, driving efficiency, and ensuring that our Order-to-Cash systems run smoothly.

You will act as a trusted partner to the business, providing technical expertise, optimizing SAP configurations, and supporting end users in solving complex business and technological challenges. You will also participate in SAP implementation projects, collaborate with cross-functional teams, and lead process improvements that enhance system performance and business outcomes.

Position:

• Provide operational and functional support for SAP SD/MM modules within the O2C process

• Analyze, configure, and optimize SAP systems to improve efficiency and performance

• Lead troubleshooting, root cause analysis, and resolution of complex issues

• Support end users in resolving business and technical challenges

• Participate in SAP implementation and roll-out projects, including go-live support

• Collaborate with global and regional business stakeholders to ensure alignment with global standards

• Maintain detailed system documentation and support continuous process improvements

• Identify opportunities for automation and simplification within supported processes

Requirements:

• University degree or equivalent in IT, Business, or related field

• Minimum 3–5 years of experience working with SAP SD applications (Sales & Distribution) in SAP ECC and/or S/4HANA environments

• Previous experience as Process Manager, IT Consultant, or Key User preferred

• Strong understanding of SAP order processing, pricing, data management, and sales reporting

• Basic knowledge of configurable materials and user roles to ensure operational security

• Proficiency in Microsoft applications (Teams, Excel, Word, PowerPoint, Power BI)

• Experience working within a global, matrixed industrial organization

• Fluent English (written and spoken)

Additional Skills:

• Strong analytical and problem-solving abilities

• Ability to work independently and collaboratively in a fast-paced environment

• Strong communication and stakeholder management skills

• Willingness to support cross-market projects and collaborate across geographies

• Passion for process optimization and continuous improvement

What We Offer:

• Opportunities for professional growth and development

• The chance to work with cutting-edge SAP technologies and contribute to our global digital transformation

• Competitive compensation and benefits package

• Commitment to continuous learning, training programs, and cross-functional collaboration

• Flexible working arrangements and supportive work culture

• Mentorship opportunities and a culture that values and invests in your long-term success

• Be part of a truly international and diverse company with over 40,000 employees in 130 countries

For more details on local policies, please speak with the Talent Advisor.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

JTI GBS Poland Sp. z o.o. has introduced an Internal Reporting Procedure for Whistleblowers. If you would like to review this procedure, it is available upon request.

If you decide to participate in this recruitment, the administrator of your data will be JTI GBS Poland sp. z o.o. with headquarters in Warsaw. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data here.