D&IT Change Management Partner(m/f/d)

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

Please apply by 21 May 2026

Role: Temporary (1 Year and above)

D&IT Change Management Partner

Position Purpose:

The purpose of this position is to develop and implement strategy and approach for successfully managing business changes and business applications knowledge in JTI, in alignment with D&IT strategy. You will act as the change partner to relevant BTS and Business functions and is plays key role in realization of the benefits of implemented changes by ensuring user adoption of business processes and systems for relevant business capabilities. This role ensures that each project/initiative understands the scope of change management effort and plans/executes all necessary steps in accordance with JTI's D&IT change management framework. The position bears direct responsibility for change management activities in major IT related initiatives and also supervises change management consultants in other projects. In addition this role builds and implements strategies to ensure power user engagement in relevant functional area.

Position: 

• Identify change requirements and assess change management risks across all projects within the Technology Investment Portfolio, in collaboration with Business and IT project leads
• Define and recommend the appropriate change management approach based on assessment outcomes, ensuring availability of required change management resources
• Take ownership of developing and delivering change management work plans, including key milestones and deliverables, and integrate them into overall project plans to ensure timely and high-quality execution
• Ensure effective knowledge transfer from project teams to business-as-usual and user adoption groups, including defining and monitoring transition plans
• Oversee training delivery activities, including selection of the training approach and end-to-end management of execution
• Ensure high-quality delivery of Digital & IT (business applications) training services within relevant functional areas
• Facilitate regular training needs assessments for both power users and end users
• Where applicable, recruit, onboard, and support consultants and partner resources, ensuring smooth integration into the organization and maintaining long-term professional collaboration within JTI projects

Requirements:

• University degree in Business, Marketing, or Communications; a Master’s degree in Strategic Communication is an advantage
• Fluency in English, both written and spoken
• 3+ years of experience in change management, talent management, or project management 
• 3+ years of experience in large-scale business application implementations 
• Proven ability to break down complex tasks, plan and execute initiatives, and analyze operational performance
• Strong interest in technology and solid IT awareness
• Knowledge of change management methodologies and frameworks
• Understanding of modern learning and communication tools and platforms
• Ability to define KPIs and develop reporting mechanisms
• Strong analytical and problem-solving skills
• Excellent interpersonal, communication, and presentation abilities
• Strong listening skills, adaptability, and a creative approach to problem-solving

What to expect:     

Expect well-being initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.  

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

JTI GBS Poland Sp. z o.o. has introduced an Internal Reporting Procedure for Whistleblowers. If you would like to review this procedure, it is available upon request.

If you decide to participate in this recruitment, the administrator of your data will be JTI GBS Poland sp. z o.o. with headquarters in Warsaw. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data here.