Credit and Collection Team Leader (m/f/d)

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

Please, apply until 27th of January

Local applicants welcome

Credit & Collection Team Leader (m/f/d)

The purpose of the role:

As Credit & Collection Team Leader you will be reporting to O2C Finance Manager in GBS O2C Team based in Warsaw. As a candidate you should have experience in Team Management and be Subject Matter Expert for O2C Finance scope.

As Credit & Collection Team Leader you will be responsible for:

• Team Management
• Project Management
• Supervision of Daily Operations (e.g. sales order and credit limit management, cash management incl. collection and clearing, bad debt management, various reporting incl. aging, DSO etc.)
• Process Standardisation and Harmonization
• JSOX Controls and Compliance

What you will do – key responsibilities:

• Supervise Team to deliver high quality service to all Clients
• Team Management (e.g. regular meetings, development plan, performance discussions and appraisals, career planning, setting personal goals etc...
• Support Manager with setting up KPI and SLA based on business needs and ensure fulfilment
• Manage Continuous Improvement Projects (e.g. standardization and harmonization initiatives, productivity improvements, best practices etc.)
• Maintain Compliance with all company accounting policies & internal control

Who we are looking for:

Professionals skills

• 3 years’ experience in Team Management (10 + employees) in multi-country environment. Preferred Shared Service Operations or BPO environment
• Experience in Cash Collection and Risk Management  
• Bachelor/Master Degree in Finance is required. Certification in International Credit Management and Certification on Trade Finance Instrument will be a plus
• Excellent English in both written and oral
• Good understanding of IT systems in general (familiar with SAP)

Personal Skills

• Ability to work independently with minimal supervision in a fast-paced environment while managing multiple priorities
• Ability to manage, coach and develop team members
• Demonstrate professionalism and proactive, can-do mindset in all interactions
• Analyse and solve problems quickly and thoroughly with clear action plan
• Excellent interpersonal and communication skills
• Strong analytical skills

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

JTI GBS Poland Sp. z o.o. has introduced an Internal Reporting Procedure for Whistleblowers. If you would like to review this procedure, it is available upon request.

If you decide to participate in this recruitment, the administrator of your data will be JTI GBS Poland sp. z o.o. with headquarters in Warsaw. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data here.