Credit & Collection Specialist (m/f/d)
WARSAW, PL, 00-841

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.
To make a difference with us, all you need to do is bring your human best.
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Learn more: jti.com
Credit & Collections Specialist (m/f/d)
About the position:
As Credit and Collection Specialist you will be reporting to Team Lead in the GBS O2C team based in Poland. As a candidate you should have excellent language skills and an international mindset.
You will be responsible for:
- Credit and Risk Management
- Month End Activities (incl. various reporting, key account reconciliation, aged debtors, balance sheet review, cash forecast, cash discounts, bad debt, provision, DSO etc.)
- Masterdata Maintenance
- Resolution of client specific queries
- JSOX controls and compliance
- Maintain a high level of service with all business partners (e.g. Customers, AR, Group Treasury, Finance, Legal, Sales, Customer Service etc.)
Main areas of responsibility:
- Risks monitoring and reporting through regular operational and management reports
- Customer risk assessment (incl. insurance cover, collaterals)
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Close cooperation with the Accounts Receivable team to ensure timely and accurate cash application
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Credit analysis – coordination of credit limit requests and providing recommendations to minimize commercial risk
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Regular and effective collection of past due accounts (including intercompany balances)
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Management of blocked sales order releases in line with local and global Credit Policy
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Close collaboration with Sales and Customer Service to ensure timely and accurate resolution of discrepancies
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Identification and implementation of process efficiency and standardization improvements
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Support for the management team with ad hoc queries and information requests
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Assistance in fulfilling internal and external audit requirements
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Ensuring compliance with all company accounting policies and internal controls
Requirements:
- Excellent English in both written and oral
- Bachelor’s or Master’s degree in Finance, Accounting, or a related field (preferred).
- Good understanding of IT systems in general (familiar with SAP is an advantage).
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Minimum 2+ years of experience in Cash & Collection or a similar role
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Experience working in a multi-country environment (preferably within Shared Services or BPO)
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Good knowledge of trade finance instruments and collaterals (e.g. letters of credit, bank guarantees, promissory notes)
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Strong communication and presentation skills
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Persistent, proactive, and “can-do” attitude
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Ability to manage multiple tasks and work effectively under pressure
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Strong attention to detail with a high level of accuracy
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Good analytical skills and problem-solving mindset
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Team player with the ability to collaborate across functions
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Ability to work independently and effectively prioritize tasks
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Strong organizational skills, with the ability to create structure and maintain an overview of responsibilities
Our offer includes:
- Competitive pay and attractive annual bonus
- On-going development opportunities in a multinational environment, a wide variety of projects, ambitious goals, and independence in achieving them.
- Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work)
- Lot of flexibility in terms of work arrangements (work from the office or from home)
- Private medical care (various options to choose) and life insurance
- Employee pension and savings programs
- JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave
- Multisport card, foreign language classes
- Wide variety of training, webinars, and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
- Modern office with traditions (Art Norblin Factory) in a convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking
- Working in a diverse and inclusive organization of 43 different nationalities
Are you ready to join us? Build your success story at JTI. Apply now!
Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
