Title:  DevOps Engineer

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

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Learn more: jti.com

Reporting to: DevOps & Security Manager 

Duty Post: GBS Manila

DevOps Engineer

The purpose of this position is to provide DevOps services for JTI’s expanding Ecommerce & Digital Ecosystem, ensuring adherence to DevOps standards, operational readiness of live products, best practices in CI/CD processes, and effective monitoring of the DES platform, while also supporting and coaching stakeholders on DevOps principles

As DevOps Engineer you will be responsible for: 

• Support and Operations activities: 
  • Support Digital Ecosystem applications CI/CD pipelines, ensuring they are operating correctly, in a secure way and with very good performance.
  • Implement, manage and support Azure cloud services – app services, functions, compute engine/VM instances, service bus, Kubernetes as service, managed. container as service, database, storage, Redis cache, networking, IAM, Elastic etc.
  • Collaborate with stakeholders (delivery managers, software engineers, quality engineers and support and operations) to ensure that Digital Ecosystem projects and initiatives are running smoothly.
  • Cooperate with internal Databases, Network Security, Service bus & Data  teams in order to process data in secure manner.
• Monitoring and observation:
  • Ensure the monitoring and support of the Digital Ecosystem applications infrastructure and other technical components (internally and 3rd party), in order to ensure the site reliability and scalability of the applications.
  • Improve operations through monitoring, support and diagnostic tools and scripts
  • Enhance the observability of systems to reduce time to answer when an issue happened.
  • Gather data to understand the health of the environment and enable data-driven decisions.
  • Understanding and anticipate infrastructure needs, create an environment where Dev/QA/Staging/Production work can proceed securely and efficiently
• Performance & Reliability
  • Ensure requirements for reliability, availability, and performance are considered in all capacity planning and sizing activities. Size all new systems to determine the resource capacity demand, model’s utilization to ensure service level performance.
  • Ensure to maintain high platform performance levels, maximum uptime and the overall integrity of production systems.
  • Support scalable micro-service application and performance management.

Requirements: 

• Minimum of a Bachelor's degree in Computer Science or Information Systems or equivalent.
• At least 3+ years experience in the field of DevOps.
• Very good experience with range of disciplines including Azure Cloud, DevOps, Networking, Storage, SRE & Security. Experience in technical quality control processes, tools, and methodologies.
• Cloud Computing: Azure preferred (or AWS or GCP) 
• DevOps & SRE experience: GitLab preferred (or Azure DevOps or GitHub) 
• Kubernets, Dockers: 2+ years.
• Experience with Metrics, Logging & Alert: Grafana, NewRelic systems and integrating them into CI/CD pipelines 
• Ansible, Terraform or other configuration management system experience.
• Knowledge about  Cloudflare.
• Experience in Bash and Python Scripting.
• Experience with DB services like MySQL, PostgreSQL and MS SQL.
• Proficiency to communicate over a text-based medium (MS Teams, Jira/Confluence, Email) and ability to concisely document technical details.
• Fluent written and spoken English.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.