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Title:  OTC Credit & Collections Team Lead

Job ID:  49166
Country:  Philippines
City:  Taguig City
Professional area:  Supply Chain
Contract type:  Permanent
Professional level:  Experienced

Taguig City, 00, PH, 1630


We’re JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries. But our business isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business.


That’s why our employees, from around the world, choose to be a part of JTI. It’s why 9 out of 10 would recommend us to a friend. And why we’ve been awarded Global Top Employer status, six years running. So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.

Learn more: jti.com


OTC Credit & Collections Team Lead


The Team Lead supervises a team of employees. Communicates company goals, safety practices and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance.


What will you do?


  • You will oversee the overall credit & collection management operations of Distributor Partners (DP) and Key Accounts (KA) Customers
  • You will supervise SAP recording of DP and KA Customer transactions
  • Responsible for posting of payments received from all customers, including Direct Sales Operation channel, to SAP on appropriate customer codes
  • You will ensure compliance to Credit & Collection, AML policy and Operating Guidelines
  • You will identify opportunities to improve efficiencies and productivity pertaining to DP and KA customers transactions processing
  • You will monitor compliance with company standards and proactively communicates with DP and KA teams to obtain necessary information for reflecting expenses in the right accounting period
  • You will monitor all the factors that impact Finished Goods and Sales reporting, and proposes constructive suggestions to the Sales Finance Controller
  • You will manage all Accounts Receivable (AR) processing and DP/KA AR reconciliation activities in assigned area of responsibility and ensures that they are performed accurately, efficiently and in compliance with JTI policies and procedures
  • You will ensure business requirements are fully established, documented and properly communicated to the team members in order to maximize the service level and to ensure on time order fulfillments
  • Analyze business impact, investigate and propose potential solutions and work on resolution / improvement
  • Organizes tools, trainings, coaching and support to the team to ensure all tasks are performed efficiently, accurately and on a timely manner
  • You will recruit, motivate and guide the professional development of the team reporting directly and indirectly to the incumbent


Who are we looking for?


  • A Bachelor’s degree in Finance, Economics, Accounting or Business Administration or equivalent 
  • Has 5+ years of experience in people management working in Credit & Collections Management, must be accustomed to leading a team interfacing with Customers and Markets. 
  • Has good process management and critical thinking skills
  • A commendable leader, a team player, and an excellent communicator with a strong command of English language; knowledge in other languages of the countries within GBS scope is a plus
  • Knowledgeable in MS Office, SAP  HANA or other ERP
  • Amenable to work on Day/Midshift


What's in it for you?


  • Be covered with medical insurance upon hiring, with dependent coverage and medicine allowance
  • Receive cash allowances such as meal and transport allowance
  • Flexible working arrangements
  • Have access to over 200 company training
  • Be part of a truly international and diverse company with over 40,000 employees in 130 countries.
  • Experience the culture of an Investors in People certified company
  • Find out why 9 out of 10 employees recommend us to a friend.
  • Understand why 9 out of 10 employees say they feel free to be themselves.

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