Share this job
Apply now »







Title:  O2C Credit & Collections Expert

Job ID:  49741
Country:  Philippines
City:  Taguig City
Professional area:  Supply Chain
Contract type:  Permanent
Professional level:  Experienced

Taguig City, 00, PH, 1630


We’re JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries. But our business isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business.


That’s why our employees, from around the world, choose to be a part of JTI. It’s why 9 out of 10 would recommend us to a friend. And why we’ve been awarded Global Top Employer status, six years running. So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.

Learn more: jti.com

OTC Credit & Collections Expert


The Credit and Collection Expert will be an integral member of the O2C Finance pillar of GBS Manila and will be reponsible for Credit & Collections transactions, Control and Compliance, Analytical, Reporting and Process Improvement.


What will you do?


  • You will process credit & collection management operations of Distributor Partners (DP) and Key Accounts (KA) Customers / wholesale, duty free and institutional customers 
  • SAP recording of DP and KA Customer transactions, including payments received from all customers, including Direct Sales Operation channel to SAP on appropriate customer codes
  • You will ensure compliance to Credit & Collection, AML policy and Operating Guidelines.
  • Identifies opportunities to improve efficiencies and productivity 
  • You will manage Customer Accounts Receivable and AR reconciliation activities in assigned area of responsibility and ensures that they are performed accurately, efficiently and in compliance with JTI policies and procedures
  • Provide assistance and support to the Team Lead to ensure that the objectives and targets of the team are met. To support other AR Specialists within the team so as to achieve high level of teamwork during document processing and resolving AR related issues
  • You will be responsible to prepare routine reports and analysis that are high quality, accurate and timely
  • You will demonstrate commitment to achieve service excellence and be customer focused; and ensure timely communication and resolution of queries/issues.
  • You will also support with SAP testing and perform J-SOX controls as required.


Who are we looking for?


  • A Bachelor’s degree in Finance, Economics, Accounting or Business Administration or equivalent 
  • Has at least 3 years of experience in Credit & Collections Management with good understanding in order management and billing is a plus
  • Has strong analytical skills, detail oriented and proactive in identifying process improvement opportunities
  • An excellent communicator with good command of English language; knowledge in other languages of the countries within GBS scope is a plus
  • Knowledgeable in MS Office and SAP/ SAP HANA
  • Amenable to work on Day and Midshift


What's in it for you?


  • Be covered with medical insurance upon hiring, with dependent coverage and medicine allowance
  • Receive cash allowances such as meal and transport allowance
  • Flexible working arrangements
  • Have access to over 200 company training
  • Be part of a truly international and diverse company with over 40,000 employees in 130 countries.
  • Experience the culture of an Investors in People certified company
  • Find out why 9 out of 10 employees recommend us to a friend.
  • Understand why 9 out of 10 employees say they feel free to be themselves.


Job Segment: Credit, Medical, ERP, Accounts Receivable, Supply, Finance, Healthcare, Technology, Operations

Apply now »