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Title:  Internal Controls Operations Manager

Job ID:  48542
Country:  Philippines
City:  Taguig City
Professional area:  Accounting & Finance
Contract type:  Permanent
Professional level:  Experienced

Taguig City, 00, PH, 1634


We’re JTI, Japan Tobacco International and we believe in freedom.


We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries. But our business isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel, and develop, amazing things can happen for our business. 

That’s why our employees, from around the world, choose to be a part of JTI. It’s why 9 out of 10 would recommend us to a friend. And why we’ve been awarded Global Top Employer status, six years running.

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea. (Learn more: jti.com)

Please apply till April 17, 2021, COB

Local applicants are welcome.

Department: Finance

Location: Taguig City, Philippines
Reporting to: Internal Controls and Compliance Lead
Role: Permanent




This position will be critical in ensuring that we obtain and maintain a strong control environment in our very dynamic business and operations for both Market and Factory entities.


The Internal Controls Operations Manager will lead the risk assessment process of the Company and supervise operational audits aimed to understand the process, identify control gaps and/or efficiencies and recommend improvements to the control environment. The Internal Controls Operations Manager will monitor risks are adequately and appropriately mitigated by management.


They will act as an umbrella of compliance in business operations and maintain strong connections and regular updates with compliance-related roles in Sales and Marketing functions. Any management actions recommended must be followed through and ensured completed on a timely basis by this role. 



  • Develop and maintain risk assessment matrix

    • Partner with business partners/stakeholders, Corporate Compliance Specialist, and Data Analytics Manager to develop the annual risk assessment and scoping plan for 2 legal entities, taking into consideration risks and other relevant factors. 

  • Undertake business process reviews

    • Manage and lead multiple business process reviews simultaneously and ensure that deliverables are achieved timely, completely, and accurately. Identify process gaps, recommend solutions and drive process changes for efficiency and a strong control environment. Prepare audit/management reports and present regularly to Executive Committee meetings. Ensure management actions are completed on a timely basis and ensure properly implemented by respective teams.

  • Act as an umbrella for operational compliance

    • Liaise with other operational functions principally Sales and Marketing to understand compliance-related activities performed by functions. Be aware of their schedule and activities, and review any reports / provide inputs as an internal controls expert. 
      Ensure to be part of discussions surrounding any operational change projects or activities that may impact the control environment, make good connections within all departments

  • Policies and Procedures / Approval Matrix

    • ​​​​​​​Review local policies and procedures for adherence to global policies and procedures. Seek to strengthen the culture of compliance in the organization through awareness building e.g. all relevant P&P for a position. Maintain the local approval matrix for items not covered by group operating guidelines. Ensure approvals are made by necessary people, aim to reduce bureaucracy, and bring empowerment whilst maintaining control.

  • Ad Hoc Compliance activities

    • Perform ad-hoc compliance work as may arise due to business requirements and as instructed by management.

  • People management

    • Recruit, motivate and guide the professional development of 2 direct reports both from day to day oversight to longer-term career guidance



  • A Bachelor’s degree in Accounting/Finance, Audit or equivalent.
  • Minimum 8 years of experience in process improvement and audit functions, with at least 4 years in a managerial position 
  • Multinational FMCG/Manufacturing and Big 4 Auditing Firm background is required
  • Experience in process improvements and operational audits required
  • SOX experience is a plus
  • Ability to work independently with limited direction and guidance
  • A high degree of independent judgment and decision making
  • Resourceful, Analytical, and critical thinker, with the ability to positively influence and effectively communicate with senior management and other stakeholders, is required



  • Work in JTI Philippines Headquarters Taguig
  • Be covered with medical insurance upon hiring, with dependent coverage and medicine allowance
  • Receive bonuses and cash allowances such as meal and transport allowance
  • Have access to over 200 company training
  • Well-being programs for employees
  • Opportunities for your career growth
  • Recreational facilities in the office - Videoke, billiard and table tennis
  • Be part of a truly international and diverse company with over 40,000 employees in 130 countries.
  • Experience the culture of an Investors in People certified company
  • Find out why 9 out of 10 employees recommend us to a friend.
  • Understand why 9 out of 10 employees say they feel free to be themselves.



  • Thank you very much for your interest in the role. You are welcome to apply.
  • We will make sure every candidate will receive a reply within 2 weeks after the application deadline.​​​​​​​


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