Title:  GBS Accounts Receivable Specialist

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Reporting to: Credit and Accounts Receivable Center Process Manager

Duty Post: GBS Manila

Application Duration: This job posting will remain open until the vacancy is filled. 

Accounts Receivable Specialist

The O2C Accounts Receivable Specialist will manage all Accounts Receivable (AR) processing activities and ensure that they are performed accurately, efficiently and in compliance with JTI policies and procedures. You are expected to deliver stable, predictable and reliable core services that meets Service Level Agreement (SLA) requirements with the Entities.

a) Ticket Resolution - includes daily and month-end deliverables
b) Collaborate on issue resolution
c) Support with SAP testings and perform J-SOX controls as required d) Contribute to stabilize, simplify and improve processes

d) Contribute to stabilize, simplify and improve processes

Responsibilities:

• Process MyRequest templates into SAP
• Return/clarify with initiator any missing or incorrect information provided in the request and process MyRequests for AR 3rd Party:
  • Incoming Receipts
  • AR Clearings
  • Create Sundry Invoices and Credit Notes 
  • Check customer payment proposal reports 
  • Bad Debts Write-off
• Handle ad-hoc query resolution
• Ensure all received documents are validated and processed in accordance with month end closing timelines
• Ensure all activities related to month end closing are performed and completed in accordance with month end closing timelines
• Prepare routine reports and analysis that are high quality, accurate and timely. To prepare additional reports at the request of the Team Lead, where required
• Continuously review current processes and also monitor performance based on KPI/performance metrics being reported on monthly basis in order to identify and discuss with Team Lead on the potential areas for improvements
• Provide assistance and support to the Team Lead to ensure that the objectives and targets of the team are met
• Support other AR Specialists within the team so as to achieve high level of teamwork during document processing and resolving AR related issue
• Demonstrate commitment to achieve service excellence and be customer focused; and ensure timely communication and resolution of queries/issues
• Provide good support to Entities by developing knowledge of the entity's business and operational needs and provide expert advise/solution on AR related matters
• Assist with various tasks and projects as they arise and upon manager’s request

Requirements

• Post-secondary education in Finance/Accounting
• 2 to 3 years related business experience with a company of a similar size
• Strong analytical skills
• Exceptional written and oral communication skills 
• Strong knowledge of Microsoft Excel 
• SAP HANA  experience 
• Proficient in written and oral English
• Proactive in identifying process improvement opportunities 
• Ability to work under pressure and tight deadlines 

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with TA > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. We are committed to providing reasonable adjustments to applicants with special needs. If you require any accommodations, please let the Talent Advisor know during the selection process.