O2C Credit and Collections Specialist (Temporary)

Please apply before November 7, 2025 

Role Type: Temporary (12 months) 

Reporting Line: Credit and Collections Team Lead 

Duty Post: Taguig  

O2C Credit and Collections Specialist (Temporary) 

Are you detail-oriented, proactive, and passionate about driving results? Join JTI GBS Manila as a Credit and Collections Specialist! For a 12-month period, you’ll manage credit and collection operations for JTI’s key global customers, from ensuring timely payments to maintaining accurate SAP records and supporting compliance initiatives. This is a great opportunity to sharpen your finance and accounting expertise in a collaborative, multinational environment while contributing to process improvements and operational excellence. 

What You’ll Do: 

• Support end-to-end collections operations: Handle payment follow-ups and reconciliations for Distributor Partners (DP) and Key Accounts (KA) customers across wholesale, duty-free, and institutional channels. 

• Ensure accurate SAP transactions: Record payments promptly and correctly across all customer codes and sales channels, including Direct Sales Operations. 

• Drive compliance and control: Uphold JTI’s Credit & Collection, AML, and Operating Guidelines, and execute J-SOX controls with precision. 

• Support continuous improvement: Identify opportunities to simplify workflows, enhance efficiency, and strengthen internal controls. 

• Collaborate across teams: Partner with finance, commercial, and operations teams to resolve issues, streamline processes, and deliver excellent service. 

What We’re Looking For: 

• 2–4 years of collections (preferred) or accounts receivable experience in a multinational or shared services environment. 

• Strong proficiency in SAP and Microsoft Excel; knowledge of AR reconciliation and reporting processes. 

• Excellent communication and interpersonal skills. 

• Strong analytical thinking and problem-solving abilities. 

• High attention to detail and sense of ownership. 

• Ability to manage multiple priorities under tight deadlines. 

• Amenable to work on a mid-shift schedule and proficient in English.