IT Business Solutions Analyst (Data & AI)

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D&IT Business Solutions Analyst

What this role is about

The D&IT Business Solutions Analyst plays a pivotal role in managing and enhancing local and regional digital capabilities. This includes owning and driving the roadmap for AI and data-related products, collaborating with business stakeholders, and managing vendor relationships. The role requires a balance of technical understanding and strong business acumen, with a focus on delivering value through innovation, governance, and operational excellence.

What you will do

1. Capability Management

   • Identify and enhance digital capabilities aligned with business needs.
   • Collaborate with global and regional teams to reuse and deploy existing solutions.
   • Support the development and localization of regional and global tools.

1. System Rollouts

   • Assist in the planning and execution of centralized system rollouts across markets.
   • Share learnings and best practices with other regions to accelerate adoption.

2. Product Ownership & Vendor Management

   • Own and drive the roadmap for AI and data products (e.g., Terra, Pop, Colab).
   • Act as the liaison between business stakeholders and technical vendors.
   • Translate business requirements into functional specifications and user stories.
   • Coordinate timelines, deliverables, and enhancements with vendors.

3. Low-Code Development & Integration

   • Use low-code tools to deliver short-term solutions.
   • Leverage APIs to enhance integration and user experience.

4.  Service Delivery & Continuity

   • Ensure stable and compliant operation of D&IT applications.
   • Manage incidents, problems, and service improvements.
   • Provide training and support to business users.

5.  Regional Operations & Governance

   • Manage application portfolios and support project execution.
   • Ensure alignment with corporate standards and governance frameworks.
   • Monitor and optimize budgets, ensuring cost efficiency and risk reduction.

6. Innovation

   • Explore new technologies and trends to improve business models and operations.
   • Actively contribute to innovation discussions and initiatives.

Who we are looking for

Must-Have Qualifications

• Education: Bachelor’s degree in Computer Science, Information Systems, Data Science, Engineering, or a related field. 
• Experience:
  • At least 2 years in a role involving data engineering or data science —preferably in data or AI-related projects.
  • Experience working with cross-functional teams and managing external vendors.
  • Familiarity with Agile methodologies and backlog management tools (e.g., Azure DevOps).

• Technical Skills:
  • Proficiency in Azure (preferred) or AWS.
  • Experience with Azure Data Factory or similar cloud-based ETL tools.
  • Strong skills in SQL and Python Notebooks.
  • Understanding of data platforms (e.g., Data Lake, Data Warehouse).

• Soft Skills:
  • Strong communication and stakeholder management skills.
  • Strategic thinker with a sense of ownership and urgency.
  • Highly organized, proactive, and goal-oriented.
  • Comfortable working independently and collaboratively.

• Language: Comfortable communicating in English, both spoken and written, in a professional setting

Nice-to-Have Qualifications

• Master’s degree in a related field.
• Familiarity with DevOps CI/CD pipelines and MLOps practices.
• Experience with machine learning frameworks (e.g., Scikit-Learn, TensorFlow, PyTorch, PySpark).
• Experience working in geographically distributed teams.
• Exposure to low-code tools and API integrations.
• Creative and innovative mindset with the ability to challenge the status quo.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.