Central Warehouse Supervisor (Mandaluyong)

Duty Post: Mandaluyong City

Work Arrangement: Onsite

Professional Area: Supply Chain

Contract Type: Permanent

Work Group: WG4

Professional Level: Experienced

Reporting to: National Warehouse Manager (OIC)

As a Central Warehouse Supervisor, you will:

• Lead and oversee daily Central Warehouse operations, including sales order review, delivery processing, delivery schedule coordination, and loading activities.
• Ensure timely and accurate order fulfillment while maintaining compliance with company standards, operational controls, and Good Warehousing Practices.
• Manage order and return processes, including stock return validation, documentation processing, and coordination with relevant stakeholders.
• Maintain inventory accuracy through physical stock counts, inventory audits, system reconciliation, product ageing review, and accurate inventory reporting.
• Monitor product quality and inventory freshness through FEFO compliance, product ageing tracking, and slow-moving SKU monitoring.
• Oversee warehouse quality programs, including Beetle Count Index monitoring, temperature and humidity controls, warehouse cleanliness, and pest control activities.
• Manage warehouse assets by monitoring asset condition, maintenance compliance, damaged asset reporting, and proper disposal processes.
• Oversee third-party warehouse service providers, ensuring SLA/KPI compliance, vendor performance, inventory control, cost optimization, contract administration, and invoice validation.Lead, coach, motivate, and develop warehouse personnel through goal setting, feedback, performance discussions, regular meetings, and development planning.
• Work closely with internal and external stakeholders to support efficient operations, service level achievement, issue resolution, and continuous process improvement.

Requirements: 

• Bachelor’s degree in Business Administration, Management, Engineering, Finance, or any related field.
• Minimum of 3 years of experience in warehouse operations, supply chain, or equivalent relevant experience.
• Experience in an FMCG environment will be considered an advantage.
• Strong understanding of warehouse operations, inventory management, stock control, and order fulfillment processes.
• Knowledge or experience in SAP warehouse transactions, particularly Stock Transport Order and MIGO processing, is an advantage.
• Strong people leadership and team management skills, with the ability to coach, motivate, and develop teams.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent verbal and written communication skills in English.
• Proficient in computer applications.
• Able to collaborate effectively with stakeholders across different levels of the organization.

What to Expect?

• At JTI, you will be part of a Supply Chain organization focused on warehouse excellence, operational discipline, customer service, and continuous improvement. As a Central Warehouse Supervisor, you will gain strong exposure to Central Warehouse operations, inventory governance, order and return management, product quality controls, and third-party warehouse management.
• This role is a great opportunity for warehouse and supply chain professionals who enjoy leading teams, improving processes, managing operational performance, and ensuring that warehouse activities are executed with accuracy, compliance, and a strong service mindset.