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Title: Regional IT Supervisor
Job ID:
22030
Country:
Indonesia
City:
Surabaya
Professional area:
Information Technology
Contract type:
Permanent
Professional level:
Experienced
Description:
- Improve market efficiency by implementing and promoting modern IT Solutions and tools;
- Implement / supervise local and Global IT Projects and Initiatives;
- Ensure that key IT Policies, Procedures, Controls are implemented, well- communicated and maintained;
- Analyze and communicate demands from employees to IT Management as well as be a “voice of IT” for local employees and management;
- Maintain Inventory of assets, services, contracts. Lead regular IT equipment replacement and decommissioning of assets. Ensure 3rd party services are provided in good quality and within agreed SLAs;
- Supervise technical issues resolutions and questions from users, coordinate closely with 3rd party vendors and Global JTI Team;
Requirements:
- Minimum University degree in Information Systems, Computer Systems, Information Technology, or equivalent.
- 3+ years of experience in IT infrastructure area (user training and support, PC hardware and office automation software maintenance and troubleshooting, servers and network infrastructure maintenance).
Good communication and problem-solving skills. - Preferred employment with multinational FMCG company.
- Fluent in Bahasa Indonesia and English communication (verbal and written).
- Good experience of Windows systems, network infrastructure setup and maintenance.
- Extensive computer and telecommunication knowledge, including Windows 10 platforms, network devices, PC desktops and equipment maintenance, automation tools.
Job Segment:
Telecom, Telecommunications, Manager, Information Systems, Technology, Management
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